Fundo

I have used Fundo several times with no issues. This time was different. I have always used the 10 week option never the 22 week as I feel the option takes to long to pay off. I was sent 5 different contracts on the day I was trying to sign my last agreement. As the representative I worked with kept messing up the terms the amount in which I asked for. Of course if I am getting this installment I have a emergency going on that impacts my business. So at some point I missed that the agreement was changed to 22 weeks. At this point I have paid every payment on time for 10 weeks and none of the balance is paid off. I still owe them the full borrowed. I will be seeking legal advice of how to deal with fundo further. I also had a collection agent call me back when my account is not even in collections. She was trying to intimidate me and telling me she would garnish me. Like I said I'm not even behind yet. Do not deal with this company they will not take ownership. Also I am the customer if I get upset and curse its okay I'm the customer I'm frustrated that your company tricked me. It really shows the lack of effort in staffing on your companies behalf that you allow your representatives to get sensitive when a customer is irate. De escalation classes would really help with your customer service. In no way should a customer service representative get a attitude back with a customer. You are there to calm down escalated customer and assist. The service I received was very unprofessional. Honestly I hate to use the terminology but it was ghetto. I would never expect such tone and demeanor from a business establishment. Stay far away!