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FreeShipping.com Customer Care Service

Clarus Commerce, LLC

PO Box 290728
Wethersfield
Connecticut
United States - 06129-0728

Customer Support Phone Numbers

Toll-free:
1 800 869 5597 31 19
Fax:
+1 860 358 9276 2 0
 

FreeShipping.com Complaints & Reviews

Freeshipping.com / unauthorized credit card charges

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Neva Fels on Oct 31, 2017
I frequently shop online, so I don't know how they got my credit card number. All I know is that for the months of September (8/17) and October (10/17), I was charged $12.97 for a website that I know I did not intentionally sign up for. I would appreciate a full refund for those months and...

Freeshipping.com / be careful

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Christian w on Oct 20, 2017
Of course, everybody can see that this is a membership service and everybody understands that the membership is not free. But I have just one question: how are people supposed to find out how much they should pay for it? I haven't found anything on the main page, there's simply no information...

Freeshipping.com / monthly charges

Eu
Eutrice Green on Oct 17, 2017
Please cancel, I have never authorized these charges, to come out of my checking acct thru the Schools Federal Credit Union. Please cancel ASAP. Please cancel these account. Please cancel this account Please cancel this account ASAP This so much crap, do you understand cancel this acvount...

Freeshipping.com / charged 12.97$ without any reason

Su
Suresh1996 on Sep 10, 2017
I ordered two books online from Valorebooks.com on 09/03/2017 and now $12.97 was withheld from my debit card. I paid the amount using my debit card when I purchased these books. I don know why the amount has been deducted by "IC *FREESHIPPING.COM 800-515-9185 CT". Please refund my amount...

Freeshipping.com / unauthorized charge/information stolen

Kf
KFoe on Aug 19, 2017
I recently checked my bank account and noticed a charge from freeshipping.com. I called and explained that I have not authorized or signed up for any service from them. They informed me that they got my info( including my name, address, password, and bank account info from kohls.com. I...

Freeshipping.com / charged $12.97 without reason

Lo
Lorelei19 on Aug 14, 2017
I frequently shop online, so I don't know for sure how they got my credit card number. All I know is that for the months of June (6/12/17), July (7/10/17) and August (8/9/17), I was charged $12.97 for a website that I Know I did not intentionally sign up for. I would appreciate a full...

Freeshipping.com / wish.com

Lo
Lorinda Parks Connor on Aug 1, 2017
Charged my card for a free shipping membership that I never signed up for, called to make a complaint and request my money be put back in my account, and he's ask me so are u cancelling your membership, I said I never signed up for a membership nor have I ever ordered anything from...

Freeshipping.com / freeshipping.com fee???

Li
Lisa Halstead on Jul 31, 2017
I have no idea why money was taken out of my account. My rent is going to be late now that you took money out of my account. I cancelled my membership, now I really need my money back ASAP! I recall signing up thinking it was something for coupons, if I knew i would be charged I would have...

Freeshipping.com / unfair cashback cancellation.

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Vinny Boo on Jul 26, 2017
They will find every little reason, be it ridiculous, to take away all the cashbacks. Someone lived in this address had an account, so when I signed up for my own and accrued $300 in cashback, they suddenly took it away because of the same address. What - no one has ever lived in the same...

Freeshipping.com / unauthorized debits

Wi
William F. Vrooman Circle on Jul 10, 2017
On 2/2/2017, some purchase was made from ROKT. I have no knowledge of what the transaction. On the following dated, $12.97 was deducted from my checking as an automatic charge: 2/10, 3/13, 4/11, 5/11, 6/12/ I discovered this today, 7, 10/2017. I cancelled at once. I am retired since 2010, and...

Freeshipping.com / charged $12.97 for no reason

Ca
Caroline Hwang on Jul 6, 2017
Hello, I was billed $12.97 for no reason on 06/28/2017 from "IC *FREESHIPPING.COM 800-515-9185 CT, " and I do not have an account with FreeShipping.com or bought anything from them. The most recent online purchase I have had was from ordering SAT and AP scores from their websites. Then I...

Freeshipping.com / no product name given by company, but rebates on purchases made over internet

Ab
abrunson on Jun 30, 2017
Today, 6/30/2017, have received a debit to my checking account for something that I don't know what is suppose to be shipped for free. Haven't ordered anything from or through any company by the name of "Freeshipping.com" The number given on my bank statement for customer service i...

Freeshipping.com / unauthorized charges

Am
Amber Nelson on Jun 25, 2017
My credit card is being charged $12.97 monthly. From my statements, I have only verified two charges so far (see below). I have not purchased products nor used services from this company. I did NOT knowingly authorize these charges. I am requesting a full refund to my credit card AND to...

Freeshipping.com / $12.97 out of my account/ unauthorized bank account charge

Ja
jason sweeny todd on Jun 10, 2017
I recently made an online purchase with Loot Lion and was involuntarily signed up for your guys website, as I see it has happened to many others that have purchased things online. I am not sure if you guys are scam or what, but I am a college student and every dollar counts for me. I...

Freeshipping.com / "free shipping"

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CharlieWain on Jun 1, 2017
This is a rip off. They're obviously not going to pay the full costs of your shipping, or else they wouldn't make any money, but they make it look like they are a service offered by Amazon so people fall for it. At no point did they mention anything about a sign up or monthly fee but both...

Freeshipping.com / $12.97 out of my account/ unauthorized bank account charge

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Theresa Duvall on May 31, 2017
I have a pre-paid bank card through King Soopers/ Kroger. I never gave anyone to take this money out of my account, and my bank is the ones who called me about this, cause they know I am a fix income due to I am receiving chemo treatments right now for my Lupus and I can not have thi...

Freeshipping.com / I was promised free shipping but got charged

Na
Naddi on May 9, 2017
This site is nothing but a huge scam, do not believe Freeshipping, they are cheaters and not to be trusted. They'll make you believe you'll get free shipping but later they'll apply charges. When I asked for a refund they said that I agreed to their terms of use and agreed to pay for...

ICFreeShipping / took money out of my account without authorization

Ka
Katie Spurlock on May 1, 2017
I was entering debits in my husbands bank account and I saw a charge for 12.95. I called my husband and he said he didn't authorize that, and he had no idea what that was for. I called them and told them they better send my money back. I don't know how they got my husbands bank account...

Freeshipping.com / subscription scam

Ta
tahoetripper on Apr 11, 2017
I found a charge of $12.97 for Books/Magazines/Newspapers that I did not recognize. The charge was made by IC *FREESHIPPING.COM 800-515-9185 CT on 04/07/17. I contacted Freeshipping.com and was told that I registered on their site for a $20 off offer on a item I was looking to buy on Sear...

Freeshipping.com / stolen money

Mo
MoonCat11 on Mar 29, 2017
I was looking to order a custom pacifier for my niece but i was able to order it because i did not want to put my credit card in since i had a gift card but then i realized the gift card doesn't pay for shipping so i just canceled the order. I did some looking around on the internet and...

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