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Freedom Mortgage Corporation Customer Service

Freedom Mortgage Corporation

907 Pleasant Valley Avenue, Suite 3
Mount Laurel
New Jersey
United States - 08054

Customer Support Phone Numbers

+1 855 690 5900(Customer Service) 3 0
+1 877 684 4210(Loan Advisors) 0 1
+1 800 220 3333(Head Office) 6 0
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat9:00 AM - 6:00 PM
SunClosed

Freedom Mortgage Corporation Complaints & Reviews

Freedom Mortgage Corporation — family medical emergency

I have been with this company since 2016... I had a major medical issue and asked for interest only payment for one month, this company would do nothing to help us, we don't want...

Bad Business Partners  · Oct 01, 2019

Freedom Mortgage Corporation — refinance problem

Freedom Mortgage currently holds my mortgage so I contacted them about a refinance quote. Peyton Morris in customer service was supposed to take my application over the phone and...

Loans  · Sep 27, 2019

Freedom Mortgage Corporation — Payoff mortgage

I am doing a short sale on son's house and I cannot seem to be able to get a payoff on the deal. I have loss on short sale due to Freedom not responding to me and the buyer walked...

Mortgage Companies  · Aug 30, 2019

Freedom Mortgage Corporation — Va home loan

I have been victimized by this company for several years. I have been praying for GOD to help me with answers and boy did he. I went to a library and came across a brochure for...

Mount Laurel Scam & Fake Checks  · Aug 28, 2019

Freedom Mortgage Corporation — mortgages

Freedom mortgage is currently holding onto thousands of dollars owed to my daughter and her husband for six months now. They sold their house and paid freedom mortgage off. There...

Mortgage Companies  · Jun 15, 2019

Freedom Mortgage Corporation — applying payments to your loan

Our loan payment increased due to escrow shortage. Freedom Mortgage expressed repeatedly that we could break the payments up meaning as long as the principal & Interest is paid...

Loans  · May 14, 2019

Freedom Mortgage Corporation — loan modification

loan number [protected]. I have been trying to have my acct handled since 7/2017 with a loan modification. Since then FM has been tacking on fees and keep sending my file to...

1 comments Loans  · Feb 05, 2019

Freedom Mortgage Corporation — loan pay off

They are the worst. A normal lender you call with the proper info and you get a payoff there and then. With these guys its just the run around. They dont want the loan to be paid...

Mortgage Companies  · Jan 29, 2019

Freedom Mortgage Corporation — payments

In February of 2018, we received a phone call directly from Freedom maortgage stating to us that we had extra money in our account and they wanted to know what to do with the...

Loans  · Jan 10, 2019

Freedom Mortgage Corporation — contractor not paid for completed services

Absolutely the worst mortgage company in the industry. From their customer service department, loss draft department, and supervisors/managers. We have a 3rd party authorization...

Church Point Mortgage Companies  · Oct 02, 2018

Freedom Mortgage Corporation — mortgage process

From the beginning of July My Client Joshua Squires has been under contract for a property and was working with this company to get a mortgage on the property. My first contact...

1 comments Mount Laurel Loans  · Aug 17, 2018

Freedom Mortgage Corporation — excessive home inspection fees and incorrect updates to the credit bureaus

This company is a nightmare to deal with, severe lack of customer service. I've had an ongoing dispute for a couple years now. TransUnion has my account listed as "closed on...

Mortgage Companies  · Jul 03, 2018

Freedom Mortgage Corporation — mortgage

Sadly, our mortgage was sold to Freedom Mortgage! We have always had our mortgage payments scheduled to be received no later than the 6th of the month. Every single month, they...

Mortgage Companies  · May 08, 2018

Freedom Mortgage Corporation — loan servicing mistakes

Freedom Mortgage made a mistake servicing my loan, the problems were resolved, Freedom mortgage admitted that they made an error servicing my loan but in the process they...

2 comments Mortgage Companies  · May 07, 2018

Freedom Mortgage Corporation — unethical behavior - miscalculations of funds

Good Afternoon, I am sending this email because I am in desperate need of help. I have had an ongoing problem with Freedom Mortgage for over a year and it is starting to affect...

2 comments Pompano Beach Loans  · Mar 29, 2018

Freedom Mortgage Corporation — mitigation process

we started the mitigation process about a year to a year and a half ago to resolve our mortgage payments that fell behind due to loss of our jobs regaining employment with many...

York Loans  · Mar 28, 2018

Freedom Mortgage Corporation — this is my 4th loan and had the underwriter from hell that kept asking for documents already sent into freedom mortgage repeatedly

I provided documents for Freedom Mortgage underwrite only to have her ask for same documents repeatedly. Went to IRS and pulled last 2 years taxes/W2's. Sent to Freedom...

Mortgage Companies  · Mar 23, 2018

Freedom Mortgage — mortgage

My mortgage company sold out to freedom mortgage. I legally had a grace period to pay my december payment later in january; which I told them on the phone. I received a default...

Banks  · Feb 10, 2018

Freedom Mortgage Corporation — mortgage loan

It started in late October I allied of a home mortgage with freedom mortgage I sent everything they ask for and it started from there first the person that was my contact person...

Loans  · Jan 21, 2018

Freedom Mortgage — misinformation

I was told I could pay my mortgage the last day of the month and was not told that December was an exception. I tried to make December's payment on 31 December online but I could...

1 comments Loans  · Jan 02, 2018

Freedom Mortgage — poor customer service / gross incompetence

I called Freedom Mortgage to schedule an inspection to master bathroom and bedroom that was remodeled following water damage in April of 2016. Issue 1. rep was confused on which...

Freedom Mortgage — charging $30 for a payoff quote

I sold my home this week and called to find out what the pay off would be for planning purposes before closing. When I called Freedom Mortgage, I was told there would be a $30...

Freedom Mortgage — unethical behaviour

I am a single 66 year old female Vet and I live on SS. When we heard that Hurricane Harvey was going to hit us in the Houston Tx area we didn't have much time. After Harvey...

Freedom Mortgage — customer services

I've had my mortgage with Freedom Mortgage foe 2 years and was fine up until February when I lost my job and fell behind on my mortgage by 1 month. I immediately contacted them to...

Freedom Mortgage — ruining my f. i. c. o. because of their mistake.

loan officer told me not to make a payment on freedom mortgage account (sept./20 /2016 re-fi) he told me with only a couple of days to go that loan was not going to close and to...

Freedom Mortgage — customer service

On july 14th 2017 I called to discuss a bill payment authorization issue and spoke to a representative by the name of bryan his work id number is 09058 When discussing the issue...

Freedom Mortgage — loans and customer service

My husband are currently selling our place that is financed by Freedom Mortgage. The home loan is a VA loan. The buyer wants to assume the mortgage, they too are also veterans. We...

Freedom Mortgage — billing/payment

I have been with freedom mortgage for 5 years and never had a issue. Until now I did a loan modification which everything went good. But I get a phone call stating I haven't been...

Freedom Mortgage — home loan

This place is crap, we been trying to close on a deal since the end of Dec 16 very beginning of Jan 17. I have had to cancel furniture delivery and taking back the check to cancel...

Freedom Mortgage — mortgage statement fees

I all of a sudden got a $555.00 fee added to my mortgage. The fee had no description so I called and questioned. the representatives were so NASTY that they didn't even...

Freedom Mortgage — mortgage payment

53841 On Jan 1, 2017 your company sent me a letter stating that you did not receive my mortgage payment which is not true. My mortgage payment is paid by the Government every month. I...

Freedom Mortgage — refinance

53841 In October I was contacted by Carrie Oliver with the option to take advantage of a streamline refinance. She explained to me that I would be charged a new mortgage insurance...

Freedom Mortgage — failure to process loss mitigation package

I have submitted my loss mitigation package 3 times in connection with loan number [protected]. I have been trying to work with Freedom Mortgage to sign over my home since the...

Freedom Mortgage — mortgage company

I m writing to let you know that this company treats people horribly. I am a veteran, and they still treated me like trash. I went through a rough time losing my job, still kept...

Loancare / Freedom Mortgage — mortgage

I'm at my wits end with these two company I made a Payment to loancare 5/2016 . Our loan had been transferred to Freedom, sometime in May not sure when. This payment was never...

Freedom Mortgage — mortgage refinance

Currently trying to refinance with Freedom Mortgage and it's taking over 3 months.My husband and I have great credit, make very good money, have twice the necessary equity in our...

Freedom Mortgage — incompetence processing mortgage for home purchase

Our neighborhood has deteriorated over the last 3 years, so my wife and I decided to buy a home in a nicer neighborhood and turn our current home into a rental. Freedom Mortgage...

Freedom Mortgage — home loan for veterans

We are constantly receiving mailing from this company in my wife's name as a veteran. She is not now nor every has been a veteran, which means they are getting their information...

Freedom Mortgage — incompetent company

Poor customer service!! I always make my payments early. To enter the online site there are 6 steps. miss a step or forget an answer and you become locked out. Then it literally...

Freedom Mortgage — customer service on my mortgage

On Aug. 31, I first began calling Freedom Mortgage, as we had received a letter that my hurricane insurance (walls in) has been dropped for nonpayment. For weeks -- weeks - we...