ford expedition xlt el 4x4internet add

This review was posted by
a verified customer
Verified customer

last week I saw at auto trader a ford expedition xlt el 4x4 2010 on the add of city world ford lincoln mercury for the price of 32, 985$ and the sticker price was 45, 070$. I thaught that was a good deal, so I called the phone number and talked to a salesman named greg to see if they still had it .Greg said yes, so I asked him if the price was really 32, 985$ and he said yes and also that I could choose the color that I wanted, no problem.I ask three times if that was the price and he said YES.I told him that I was going to see it last saturday and I also talked to the sales manager JUDE ASIEGBU.I went there and decided on a silver one with stone interior both greg and jude told me that it was no problem to get that color for the same price.I'm driving from bristol ct and told them that I had 2 hours to drive there and that I did'nt want to waste my time.JUDE told me color is not a problem.They told me that they were going to take care of me.I went back home and greg called me back tuesday to let me know that they had found a silver xlt el same thing as the black one that they had .I asked him again about the price and he said yes about the same and again I told him that I had 2 hours to drive and did'nt want to waste my time .He said come and see it if you like it will give you similar deal. I went there today saturday I was there at 9AM .Once I was there with my wife that is 5 months pregnant and two of my kids not counting the one at the baby sitter they now show me a invoice of a 2010 limited el for 51, 000$ they did'nt have the xlt el 4x4 like they were talking about so they tried selling me the same black one that I did'nt want .I was upset and talked with another manager and he told me that I coud'nt get that deal any more .I got upset because they made me drive 2 hours for nothing.they made me talk to another salesman after that and told me I can get that deal with the black one only so I said yes .They wanted to give me 11, 500$ for my ford f150 crew cab 2005 fx4 4x4 loaded, so I said I was keeping my truck and buying the expedition any way .after that they told me that I was getting the expedition for 32, 985$ + 6, 436$ in fees + registration fees for a totol of 39, 421$ LOTS of fees I said and they said all that was normal .I don't think so but any way I said that I was going to buy it for 39, 421$ out the door with no more fees, they said yes and I signed the contract at 11 AM and waited for the expedition to get washed + I added that vehicle on my insurrance policy at his request and had the id cards faxed to the dealer .they made me wait and wait then asked me if I wanted extended warranty and I said no . Another salesman asked me again for the extended coverrage for 1500$ extra and I said no so basicly they said that there was no deal if I did'nt buy something for at least 2000$ to make up for there lost in profit .I got upset and said no then they told me that the contract was no good because the salesman did'nt signe it at 1:30PM and the owner wanted to talk to me to be able to solve the problem and at 2PM told me that there was no deal . the service is no good and they wasted 2 days of my time +8 hours in driving time THAT'S MY COMPLAINT thanks Marquis bougie


  • Al
    Al K Nov 21, 2009

    car dealers are unbelievable sometimes. I'm sorry for your troubles.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.