Food Basics review: Gift card

I purchased an LCBO Gift Card from Food Basics for Christmas for my Dad when he went to make a purchase he was informed there was nothing on it. It was for $50.00 it was activated by the cashier. I went back with my receipt for a refund the manager refused to do anything about it. Their customer care did an investigation and said the card had in fact been activated and it must be a faulty GC now I am out $50 this is not acceptable and not satisfying to me at all! I would like something done about this and want my money returned to me!
Donna Allen
[protected]