CB Food Retail and Services Food Basics Complaints #82-101

Food Basics review: Gift card

donnalite of Ajax, CA

Feb 06, 2020 4:43 pm UTC

Verified customer

I purchased an LCBO Gift Card from Food Basics for Christmas for my Dad when he went to make a purchase he was informed there was nothing on it. It was for $50.00 it was activated by the cashier. I went back with my receipt for a refund the manager refused to do anything about it. Their customer care did an investigation and said the card had in fact been activated and it must be a faulty GC now I am out $50 this is not acceptable and not satisfying to me at all! I would like something done about this and want my money returned to me!
Donna Allen
[protected]

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Food Basics Contacts

Food Basics phone numbers

+1 (866) 922-7427

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Customer Care

+1 (844) 414-6456

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Online Pharmacy Service

Food Basics emails

pharmacy.help@metro.ca

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Food Basics address

5559 Dundas Street West, Toronto, Ontario, M9B1B9, Canada

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