Flyaway
reviews and complaints

On 6.30.23 at approximately 826am a bus driver for flyaway, bus number 9915, made a left turn on to Woodly Ave to travel south to the Van Nuys Terminal. Unfortunately, they didn't check if they were clear and pulled into traffic. The move was such that myself and another driver had to change lanes to avoid them. The driver then proceeded to run the red light at Roscoe, nearly striking a turning vehicle in the process.

I drive semi for a living and operate under a class a cdl and seriously recommend the driver be reviewed and have a supervisor monitor their driving as to that driving style is unsafe, reckless, and will ultimately lead to someone (the driver, passenger, pedestrian, or another vehicle) being involved with an accident

Among the millions of people that are suckered in by the promise of substantially discounted airfare, I too am one of the deceived ones. I followed every directive to the T and still was offered only a ten dollars savings overall. When I signed up for this initially, I was told that I could request a refund at any time. Yes, you must supply them with a money order for $100.00 dollars initially to start the process. We will call that mistake number one. You are told that this is to be held and that it will be used towards your final decision. This was to be fully refundable.
I started to fell real uneasy with this company so I got on the BBB site to check their status. This was not good. Everyone complained of them scamming them. Mistake number two was not checking first.
On the BBB site, I read a response to one of the complaints. The IIG said getting your refund is as simple as 'Send in a letter, include your PIN number. Refunds are processed in the order they are received and may take up to 8 weeks. Please submit in writing and mail certified to: ATTN REFUND DEPARTMENT INFINITY INCENTIVE GROUP PO Box 3479 Lake Havasu City, Az 86405'. This is again exactly what I did.
This was sent on 6-21-12 and received and signed for by IIG agent Cecile Bur-Gay on 6-22-12. Today is 9-16-12. This is over 12 weeks later. Companies like this should not be allowed to operate. Deceit leads to corruption. Anyone out there that is reading this, please don't let them do this to you. IF IT SOUNDS TO GOOD TO BE TRUE, IT PROBABLY IS.