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2.3 3 Complaints
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FlixJunky Complaints 3

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4:13 pm EST

FlixJunky Fraudulent transfer

I don't remember registering for this website flixjunky.com ever and it has deducted 49.95$ from my account thrice and it went unnoticed and I called up my bank and they blocked my card to avoid any such activity in the future.I have no clue how they got my card details and got this money transferred.Please be alert guys.

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11:35 pm EDT
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FlixJunky Deceptive sign up practices

READ the terms of the free trial! I was told by a website I needed flix junky to view a video from a website. Shortly thereafter, I was charged $50 by flix junky. I can't tell you what they offer because I never used the website, but stay away unless you know why you are there. Stupid me for not knowing. Learn from my mistake.

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Crystal sharrock
US
Apr 21, 2016 1:40 am EDT
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I also was charged and didnt agree on them taking money out of my account what do i do i live in qld australia

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rakesh chand singh
MH
Apr 26, 2015 11:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have not subscribed to flixjunky.com but a amount of $49.95 was charged from my debit savings account on 18th of April 2015

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9:35 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FlixJunky It is a catastrophe!

I tried to view the end of a movie that my husband and I had been watching. The only way to get there was through "flix". I never did gain access to the movie but I was offered the option of "joining" flixjunky.com for only $49.99/ month! I said no and got out of the site as quickly as possible. I am now being charged at that rate and am trying to find a customer service number and a way out of paying this membership fee for a club that I never wanted to join.

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nicoletta rampoldi
IT
Nov 19, 2018 3:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

31/08/2016 had a not authorized credit card charge

no subscription has been done or accorded

therefore I request the refund of € 45.84 and please do not withdraw any ammount anymore in the future

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kenneth_thompson@btinternet.com
GB
Oct 15, 2018 5:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sirs I have check my bank statement back in 3rd June 2015 and I notice you taken 6 payments of 32.71 on the same day and the 27 april 33.35 taken two payments the same day again I only notice this banking on line I want this money back please Kenneth Thompson

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Jude Davistown
US
Apr 12, 2016 12:21 am EDT

This is how I got rid of them. Minor inconvenience - no card for a couple days.

Please be advised that I resign from your service and DO NOT want to become a member.

I have cancelled my VISA card because I never should have given you my details.

Flixjunky.com — It is a catastrophe!

GOODBYE!

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aidita42
US
Apr 05, 2016 3:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I filled a survey for google and for doing that I was going to have a one day free with flixjunky.com. Flixjunky for me to have it I had to give them my cards information but without any charge. They charged my card during the dates of March 29-April 4, 2016. I want my money back and an explanation. My email is aidat498@gmail.com

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aidita42
US
Apr 05, 2016 3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My card was charged for 49.99 without my premission. I filled out a survey for google and i was going to have one day free of flixjunky.com but to have it i had to give my cards information but without any charge. I want an explanation and the return of my money. aidat498@gmail.com

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archie*
US
Jan 18, 2016 6:05 am EST

i have just subbed to it how do i cancel

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Ike101
US
Jan 11, 2016 10:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have had the same problem as everyone else. Don't even think I looked up flixjunky, ever.
They have charged me twice before and have one pending in my account. Called my bank and they are looking into it. The bank has given me the money back and I have to go a week w/o my card till they send a new one. Huge pain in the ###. Hope these a-holes get theres.
Stay strong folks and dispute it with your card holder.

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Herman Henriks
US
Jan 04, 2016 9:38 am EST

I had been charged three times for a service what I don´t exactly remember in which internet contacting with FLIXJUNKY.com it was. Maybe I had use mine credit card as identity card for an only valid identifying process which is always displeasing. Now I know it for rest of mine life, because total 149, 85 USD is high price for a membership ? without using any internet product. For refund should I remember which e-mail and password I had use. My credit card is now closed and a new is coming.

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Reviewer26831
Nov 12, 2015 3:59 am EST

I cancelled a free trial with flix junky within the time limit asked and cancelled my membership I received a small confirming cancellation yet I am still being charged for the service please help I would like a refund

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sue clarke
CA
Oct 14, 2015 10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Oct. 9 signed up, haven't used them yet but they withdrew money anyway. Called [protected] no human available.

Is FlixJunky Legit?

FlixJunky earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates FlixJunky highly, which means their services are pretty reliable. Despite this, their 33% complaint resolution rate raises questions. We recommend users check reviews and complaints about FlixJunky to understand what to expect from them.
  • FlixJunky's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
  • Flixjunky.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • FlixJunky protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to FlixJunky has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to FlixJunky. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of FlixJunky complaint handling

FlixJunky reviews first appeared on Complaints Board on Dec 10, 2012. The latest review Fraudulent transfer was posted on Jan 8, 2015. The latest complaint It is a catastrophe! was resolved on Dec 10, 2012. FlixJunky has an average consumer rating of 2 stars from 3 reviews. FlixJunky has resolved 1 complaints.
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  1. FlixJunky Contacts

  2. FlixJunky phone numbers
    +00 1 925 854 6850
    +00 1 925 854 6850
    Click up if you have successfully reached FlixJunky by calling +00 1 925 854 6850 phone number 0 0 users reported that they have successfully reached FlixJunky by calling +00 1 925 854 6850 phone number Click down if you have unsuccessfully reached FlixJunky by calling +00 1 925 854 6850 phone number 1 1 users reported that they have UNsuccessfully reached FlixJunky by calling +00 1 925 854 6850 phone number
  3. FlixJunky emails
  4. FlixJunky address
    Third Floor, 207 Regent Street, London, England, Greater London, W1B3HH, United Kingdom
  5. FlixJunky social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
FlixJunky Category
FlixJunky is ranked 132 among 155 companies in the Online Streaming Platform category

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