FlixBus / FlixMobility review: Flix bus Bristol Airport to Bridgend

I booked two tickets for a journey from Bristol Airport to Bridgend . The journey time was 15.15 on !0.09.2026.

About 5 hours before the journey and while I was still in Europe I was notified that the bus had been cancelled. This was very annoying - being a such short notice - I made other arrangements which meant a family member had to drive over to collect us. the link given for me to get a refund did not take me to the necessary page, it took me to a page which offered another journey.

I cant find a number to ring. Although the money was not a great amount , i will not be using FLIX again. Such a shame as I thought I'd found a quick reliable service to Bristol. it seems not