FlixBus / FlixMobility review: Bus ticket

I have all the videos about what happened today. I took screenshots from the videos, so you can see everything and the time frame. I arrived at South Station at 7:46 am in the morning. The driver scanned my tickets, and while I went to load my baggage, he locked the door on me. The time was still 7:57 am, as you can see in the pictures, so I still had 3 minutes to get on the bus. I was there on time, but he didn't let me in. I tried to get in; he said to get out. He didn't let me in, and all my luggage was inside the bus. I went to the side of the bus, tried to get my luggage at least, but it didn't work because he was backing up at the same time. You can see everything in the images. He was moving while I was there, and the luggage door was open. He then went outside, realized I took a picture, yelled at me, and said, 'Take a picture and report me.' I tried to call and report him 3 times, and the representatives hung up the phone on me. They didn't even listen. I want my money back ASAP, and I'll never ever use your services again. The driver is reckless; he drives extremely unsafely.

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