Fitness 19 review: Unprofessional service representative

The service representative Dan (Asian nationality-new employee) in your Brea location at 706 E Imperial Highway, Brea, Ca 92821. Did not perform his duties by properly checking my membership and responding to my questions about the open doors to the entrance of the facility. There is a construction site in the same parking lot (40 feet away) where the gym is located that is responsible more dirt, dust and insects transferring into the building. I have experienced many insect bites due to the doors left opened, which allows the bugs and insects to occupy the space. Also the doors are left open while the air condition is operating. I specifically has why the doors are left open and he informed me that the Manager Reed gave him instructions to leave it open. I have been a member for 3 years and find it difficult to attend the gym understand these circumstance. Can you confer with Dan and his Manager to rectify the problem and respond to my complaint. I can be reached at [protected]@sbcglobal.net - Charles Williams, thank you