Fitness 19 review: Poor communication, workers with minimal communication skills

Closed my acct. 4 plus years ago. although I had another individual under my acct. I still closed the acct. Over course of 4 years called, when down there only to be told there is nothing I can do. With more recent calls now billing is giving me back 3 months of my money. Not ok. If it was this simple they could have done this years ago. I will never and I mean never walk through a fitness 19 and will never allow anyone I know to do so.