I've been a member of this gym less than a year. I have to say this is the best gym in the city of Yucaipa out of the 4 or 5 others, but there is one employee, whose name is Dan and for some unknown reason to me, it seems that he has it out for me. Why? I don't know. He has called my wifes cell phone (we don't have a land line) and told her that I wear inapproiate clothing while I'm working out and that every time I pass a guy that is working out, that I pat them on the ###. Needless to say this has caused some friction and arguements between my wife and myself. I mentions this to one of the employees that works there and I told him that I was cancelling my membership there. He asked me why and at first I didn't want to say anything or give any names, but after talking to him for a few minutes, he convinced me to tell him everything. He wasn't surprised when I told him who it was and what he had told my wife. He said he would pass this on the manager (Adam) and that it was against company policy for him to be doing that. A week has gone by, the manager has not contacted me in any way, and Dan is still working there. I stoped by today to speak to the manager, and of course he wasn't in. I spoke to the employee that I had talked to when I cancelled my membership and asked him if he had talked to the manager and he said yes, I told him I hadn't heard from the manager and asked him if the manager had talked to Dan. As of yet the employee didn't know anything.
The complaint has been investigated and resolved to the customer’s satisfaction.
Complain at BBB.org or file a police report for harrasing calls and have the call traced.