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601 Riverside Avenue
United States - 32204

Customer Support Phone Numbers

+1 800 237 4851(Consumer Inquiries) 5 0
+1 866 544 0234(Customer Service) 3 0
+1 800 759 2034(Collection Calls) 3 0
Europe, Middle East and Africa
41-43 Clarendon Road, Watford Hertfordshire WD17 1TB, UK
8 Marina View, № 31-01 Asia Square Tower 1, Singapore 018960
Level 27, 385 Bourke Street, Melbourne 3000, Victoria, Australia
Latin America and the Caribbean
1601 Sawgrass Corporate Pkwy, Suite 300, Sunrise, FL 33323, USA
Plus / Certegy Complaints & Reviews / Certegy / check cashing

Zlloyd on Dec 30, 2018

I also had to wait a couple of weeks, while the payroll people got their act together, in order to receive a paper check, instead of my normal direct deposit, which they completely botched... So, I said fine, I will just go cash the paper check, and then deposit the money to my account. Of... / Certegy / certegy checks

Brandy73 on Dec 18, 2018

Their system is screwed. I wrote a check at dollar general. Check was good but I was declined called 5 times to get my "report". Came in and low and behold I have no bad checks but i am still declined. I called the police as did my bank. It is currently being investigated and I have filed... / Certegy / check cashing at walmart

Tom789123 on Nov 6, 2018

I had to do a 401k loan for part of my down payment on a new home. Needed to be able to get th cash quickly as it took longer than expected to receive the check. I've used walmart in the past for some check cashing for payroll checks and a tax refund. Never had any issues. The Check wa... / Certegy / my check waz

melissa browning on Nov 2, 2018

I have 3200 dollars check that eould not cash and women that waz doing it waz very dessreplew to me and everybody line she they did not cash a for that mush and so lie adked meander wat waz limet he said 5000is rhe limt they lied rally did me worge I am sick fight for my life I got rally...

Certegy Check Services Inc / ralphs/kroger unable to proceed with my transaction in los angeles ca on venice blvd

Ms. LDmcKnight on Jul 23, 2018

Certegy Check Services decline my personal check through local bank for $100.51. The store manager at that time said that I could write the check for less money with no cash back, so I did write a second check for $93.09 that too was declined. the Cashier had a problem of processing the... / Certegy / check denied

Certegy1 on Jul 12, 2018

Writing check to King Soopers in Broomfield, CO. on 7/12/18. Got check denied and had to call toll free number for Certegy check services. Who told me a check written 6/22/18 to PetSmart for $10.84 was not cleared. MY BANK CLEARED THE CHECK ON 6/28/18. Certegy opened a claim and gave me... / Certegy / check cashing at walmart

Mitzmitz on Jun 12, 2018

Went to cash a check for 2000 at Walmart which is there limit and you denied it saying it was over there limit which it is not, now when I go to speak to agent which Walmart advised me to do because the check is good and they do cash up to 2000, it does not give me a option to speak to... / Certegy / declined transaction

Sniper308 on Mar 24, 2018

At Publix Super market my paycheck was denied. Woman at publix was very nice but they don't know why. so called cemetery (here after (wombat). OMG what a fubar! Dumputer only n and it spoke no American `Then when I got on line to ream them oureport the amount and type of data required...

Certegy / check cashing

Christopher_Trotti on Feb 11, 2018

I have tried to use this company to cash payroll checks. It was hit and miss. Sometimes it would go through, sometimes not. Last year I started a new job and got my first 4 checks mailed to me. First check, cashed without issue. Second one, denied at the same Wal-Mart exactly two week...

Certegy / declined checks for no reason

ChantelD08253 on Nov 17, 2017

I was a victim of the Equifax data breach and put freezes on all my stuff. even spoke with several agents that checked my information just to find nothing. They repeatedly said it would be updated in their system and I should be just fine to use my checks again but once again I was DENIED...

Certegy / denied a good check for no reason?

Barbara Ford on Oct 17, 2017

I have recently been denied twice trying to write checks at two different locations. Since the debit card was created we do not use checks at local places a lot but my debit card had been compromised and I had to order a replacement which left me with NO other way to make purchases except...

Certegy / unable to write checks after 40 years of having the same account and a credit rating of 834 of

Connie Shiflett Wallace on Dec 15, 2016

Tried to write a check Dec. 7th for $523.19 at TJMaxx. Was declined with a basket of goods after shopping for 2 hours and waiting 20 minutes in line to pay. Was embarrassed of course with all eyes on me at the check-out counter. They gave me the Certegy 800#. I called and was given a...

Certegy / check cashing

R G Smith on Dec 10, 2016

Certegy is the worst service ever. I tried to cash a 800.00 check and was declined at 2 different locations. When I tried to contact the company to find out the reason I couldn't cash the check from a 30 year old company with a D&B rating of A+ it took almost an hour and a half to speak...

Certegy / check cashing services/walmart money center

Sierra Wood on Sep 6, 2016

Walmart in prescott az would not cash my money order, which was bought and paid for 2 days prior at another walmart 5 miles away. Money orders are paid, there is no waiting for verification of funds!!! So they gave me a stupid receipt and told me to call the number on it to find out why...

Certegy Payment Recovery Services / check cashing

Deborah Tomek Edelman on Aug 23, 2016

I have tried at least 11 time to cash a check at walmart and have been declined every time. Certegy has every reason for the reason this happens, first its the check, then they really don't know. of course its not your fault mam . well then why is this happening, it is really embarrassing...

Certegy / bad experience

Kdamn on Jul 24, 2016

same as others.. was at Wal Mart getting a few necessities and I had my paycheck with me (my new employer doesn't offer direct deposit). Figured I'd deposit it onto a money card since I was there already anyway. DENIED. Really? I'm depositing it, not trying to cash it. If it "bounces"...

Certegy / check cashing services

Kenneth l Boyles on Jun 23, 2016

I tried to cash my check at Walmart as I have for the past 4yrs.but have been denied on 6/3 and on 6/18 by Certegy check cashing services, Inc.I'm disabled and receive S.S.I. through a payee, the checks where for 234.00 each, I finally had to go to old point bank to cash the checks, in the...

Certegy / wouldn't cash my check

D83111 on Jun 2, 2016

Went to Macy's yesterday to buy some shoes amounting to $214.43. Certegy refused to authorize my check. I have excellent credit and have never bounced a check. Have now idea why the world this would be happening. Tried to reach to them and got a crazy automated system that basically told me what...

Certegy / check verification

Billy K. Hillhouse on Mar 29, 2016

In 2005 while building my home, I wrote a check for $26, 000.00 to Home Depot for a truck load of building material. My check was declined by Certegy who was the company used by them to verify checks. No reason could be given. At the time I had over $50, 000.00 in my checking account and...

Certegy / won't resolve dispute with collecting unnecessary information

Tom in VT on Mar 17, 2016

I had an ACH debit returned from a merchant because the merchant failed to change my billing information when I told them I had closed a bank account and instructed them to change my billing information. Fair enough, mistakes happen. The first I heard of the returned debit was a phone call...