Finish Line review: air max 2015 sneaker - purchased & received used sneaker

I ordered a pair of Air Max 2015 and when I received them on 17 Nov 2015 they are used and the inside is dirty and on the bottom the shoe you can see where they tried to clean the dirt off. I paid $129.00 for a pair of used sneakers and now I can't speak to anyone other than the rude people (Melmar-1st Call & Rose-2nd call) from the Philippines and they hung up cause I asked where they were located and they stated they were in Indianapolis, In and I explained that my phone lets me know where the people are answering from on the other end. They both hung up and these are the people that Finish line expect us (customers) to give our personal information to. The problem is that Finish Line sent used / dirty shoes to me and I an totally upset. I am a veteran and I expect more from a company when I spend my money.