Filmlair.com / Film World Media’s earns a 1.7-star rating from 0 reviews and 18 complaints, showing that the majority of movie enthusiasts are dissatisfied with streaming service.
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fraud
Hello,
I want to tell you that I have been under fraud on my visa card since February 26, 2016 and today I knew this. This card I stopped withdrawing on it since December 2015 because I want to return every thing I withdrew to the account. I traveled to work abroad and kept this card with me as emergency. Today I made a mini statement inquiry and what I have found is that my card has been used online since May 26, 2017 and directly I have called my bank and told them that I have been subjected to a fraud and I stopped the card. The bank told me that according to their system I was under fraud since February 26, 2016.
Now my question is how I can return all my money back to my account?
Every 26th of the month since February 2016 49.95 USD dollars were taken from my card. Also my wife will go tomorrow to the bank to file a complaint that will be sent to VISA and also o want your help to return my money the soonest.
Thank you in advance.
Movie subscription
I mistakenly subscribed to Filmlair back in Feb 2016 only to pass their 5 day trial period and thus to be subsequently charged £35 for 2 months.
I did however contact them pointing out that I had in fact not looked at any movies as some evidence of the fact that had likely mistakenly entered this contract.
This they accepted ending my subscription and refunding me all monies charged.
removing funds from my credit card
Funds were removed from my credit card on 24th march 2016 for 35.19 plus 0.97p for a non-sterling transfer. these were not authorised and would like these funds returned
24 Mar 2016 NON-STERLING TRANSACTION £0.97
23 Mar 2016 FILMLAIR.COM £35.19
Is Filmlair.com / Film World Media Legit?
Filmlair.com / Film World Media earns a trustworthiness rating of 11%
Not worth the risk. Protect yourself and your money by staying away from Filmlair.com / Film World Media.
With only 16% of 0 complaints being resolved, Filmlair.com / Film World Media slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
Filmlair.com / Film World Media's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
Filmlair.com / Film World Media protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Filmlair.com / Film World Media has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to Filmlair.com / Film World Media. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Filmlair.com / Film World Media. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Unauthorized charge
i have been billed 63.40 for conveyencing fee's.. what the hell. I have never been onto this sight. Tried to sign up to get a movie yet when signed up after advertising you had the movie. The movie you didn't have and cant log in ... never logged in . So you wrote back to me explaining it was free trial for 5 days and then needed to be concealed or fee's applied. How would i know that my registration was successful if you had never sent me a confirmation letter. and i have not been able to log in.. .
There fore one would think. bugger this it isn't working and never did sign up. as heard nothing.? and got no where. I have never used this and will never. Have asked to de-register myself and card from system. And if there is not a re-fund given with in the week this will be reported as fraud and will take intervention. This is no stress to me and have done it before with ease and success. This is not a functioning above board business . You can see i have never used it nor have you sent any mail allowing me to know that registration even happened. not being able to log in implies that it didn't .
Unauthorized credit card charges
Our Mastercard account has been debitated for about +/- € 50 by filmair.com, though we never subscribed at that site, and we surely never commended anything at that site.
Now how can I eventually annulate an eventual subscription ( which we did'nt make!) and have a refund of our money?
We never haved received a bill or an e-mail of that company.
Thanks in advance for you answer and help.
Have a nice day.
Jean.
I was charged 63, 77$ from this company when I have not authorized it.
Upon subscribing I had to give a credit card number but it clearly stated that it was not going to be charged.
Unauthorized credit card charges
Unauthorised credit card charge dated 23 November 2015, processed 25 November 2015 - amount USD49.95 @ 0.6492 including currency conversion fee of $1.92 TOTAL NZ$78.86 Charged to my credit card as follows: ANZ VISA 4988 XXXX XXXX 2264 K L SMITH
I would like to know why my credit card is still charged with 46, 62 € (on the 10th of March...), unless I have already stop any operation since long ago.
Apparently some piece of information was lost, and I didn't have the chance to contact you directly by phone 'cause I'm in Italy. Please give me some information to stop the draining, as I'm not using any service from you, and I've never had the opportunity to use any of your services (Download films...).
Any indication is extremely useful to fix the problem
Thanks
(my e-mail is "raptorred2008@yahoo.com")
Twice take money from my credit card as unfair
Hello there $ 1.03 Date 10/29/2015 $ 49.95 Date 11/03/2015 by filmlair company don't I get no service My Credit Card unjustly any amount of donation money It was received and the date written above. About this topic expeditious manner I want more informations. and The money taken from my credit card I want a refund. as urgent. my subscriptions or my Do have account? Please close Respects Mehmet OZYUREK MOSCEM TURKEY
Charges
My husband signed up for a 5 day free membership and choose the basic plan to go into effect after the 5 days. We knew 1.03 would be charged to our card and then the basic fee if we did not cancel. 4 days later 49.95 was charged to our account (which is their largest package). When I called in I was treated rudely and they would not reverse the charges. BEWARE if you choose to a trial with this company!
Refund and cancellation
i am surprise when i receive any text from my bank act which i'm being deduct for this movie and how i don't know it's successful. for this i want to make cancel and please refund my payment. as i can't call to your your company for caomplaination because i don't have enought credit to call there. please make this fast action for me. thank. for any enquiry please contact my no on this [protected].
I've had $70 out of my bank 4 months in a row but I don't even know what the website that's taking my money even is. Please give me my money back!
I have no idea what it's all about u took the money twice of my account n I don't purchase anything from u guys so I need to refund my money back into my account as soon as possible
Unauthorised purchase charged to my credit card
I have had an unauthorised purchase from my credit card, from this company, on 13 September.. This is not acceptable, please refund and remove my details as it seems you still have them, I am NOT a member and also NOT a happy consumer Karen Martin New Zealand total refund amount is $81.51 NZ please ensure this is refunded as soon as possible.
I have had an unauthorized purchase from my credit card, from this company, on 02/Nov/2015.. This is not acceptable, please refund and remove my details as it seems you still have them, I am NOT a member and also NOT a happy QUICKFILMZCOM, LONDON-GB.Please refund my total amount is USD 49.95 please ensure this is refunded as soon as possible.
Which is detected from credit card like that i received my credit card statement ---- Mail/Pone order 74565235276002572971965.
Regards,
SIVANANTHAM KANDASAMY
Unauthorised purchase from credit card
I have had an unauthorised purchase from my credit card, from this company, when I have not purchased anything, I had entered my details for a one off purchase of $14.95 for viewing of V8 Supercars for the Bathurst weekend, but I never completed the purchase as it then came up as not available in my country, now I find that you have taken $74.19 plus a few extra dollars for currency conversion and taxation... This is not acceptable, please refund and remove my details as it seems you still have them, I am NOT a member and also NOT a happy consumer Dannielle Falconer New Zealand
Refund requested
Hello,
I sent a request for a refund to you some days ago after just recently finding 3 monthly amounts of a little more than GBP 30.00 deducted from my bank account (not from my credit card).
I received a replying stating that I had signed up for a free 5 day offer and as I had not cancelled it, the deductions were made.
I honestly do not recall signing up and I Never watch movies online.
Anyway, I have just attempted to log in with the word I use almost all of the time on other sites (not movies).
Your email reply tells me that I can watch for a further 3 months for free but I haven't even watched anything at all ! In fact, my computer cannot even show or download movies !
You must have my name on file (for some reason) and therefore my bank information, a bank in the UK that I seldom use as I live in Japan.
I insist on having a refund rather than contacting my bank on what appears to me to be fraud.
Your email to me was received on 2nd Sept. but I cannot find a client number.
Regards,
Robert Bruce
Credit Card Charges
After being told that I won (being 100th visitor), I must sign up to watch one (1) month free movie and my credit card would not be charge. Seven days later, I went into my account and discovered that I was charged US$1 and then US$49.95. Even though they had my email address no message was sent to it. It was after being billed this $49.95 that I went to Filmlair.com and notice something coming up about premium and regular subscription. After telling me that I have one month free movie to watch they went ahead and billed me. I even tried bringing up a movie and the page hang up. I cancelled the subscription. This is total rip off! I want back my money.
Taking payments
After being subjected to Fuad I decided to check my card statements more throughly I find since July 14 an amount each month had been taken by Filmlair I don't remember signing up for this and I'm sure I would not have done so without cancelling it again. I think this must be some sort of a scam that I unfortunaly fell into. I have now reported it and had the payments stopped.
Credit Card Charges
I can remember signing up once for the trial period. I was quite happy with the fact that I wouldn't be charged as long as i didn't buy anything. I checked my credit card statements regularly to see if this was the case. I was happy to see that it was...UNTIL out of the blue over 15 months later there is a random charge on my credit card account for 49.95 US so with the currency exchange it cost me over 63 dollars, PLUS the bank charged me a currency conversion fee on top of that for 8 dollars so all up they have ROBBED me of 72 dollars of my hard earned money for their little scam. AND it seems that they hold onto the information and will debit your account at random intervals just for some extra cash. If your not diligent in checking your statements all the time you could get a random charge. These people are robbing people of money and not providing a service, they set up this little scam as a licence to print money for themselves. Don't trust this site. I have contacted my bank and asked them to block anymore payments to these people and to try and recover the money they stole. They won't be getting another cent form me. ###ERS!
The complaint has been investigated and resolved to the customer’s satisfaction.
scam
Looking for specific movie, filmlair showed it as a they have the movie, signed, gave credit card, filmlair said no charges for 5 days as trial, couldn't find movie, called cancelled a few minutes after signing in, and confirmed that my credit card won't be charged, but my credit card WAS charged. Had to call again and I am being confirm that the charge will be reversed. I hope they do it because I believe they are BIG LIARS
The Web site should be FILMLAIR=FILMLIAR
The complaint has been investigated and resolved to the customer’s satisfaction.
Unknown visa charges on my credit card
I am very annoyed that I cannot seem to be able to make contact with film lair as I cannot get into my account. I urgently need to make contact as I see on my credit card statements that I am being charged US49.49 monthly for nothing. I did register with them hoping that I would be able to download some series of a TV serial that I had missed. However I have never ordered anything from this site so why am I being charged monthly for nothing? I have a problem with downloading large files as I only have a mini iPad and I want to cancel my subscription any and want a refund for the charges that have gone through on my credit card.
Please respond urgently!
The complaint has been investigated and resolved to the customer’s satisfaction.
We discovered an email in our spambox and we discovered that
without our permission totally 7 times 49, 95 USD is deadened.
We ordered them to stop 1st of may 2016, today 5th of May we reminded them to stop this immediately. And to pay back $ 349, 65.
We informed Visa Cards about this.
Until now we haven't heard from them.
nb we had this complaint also with company pcplayz. The answered within 24 hrs and within 2 days they payed back everything.
2016-04-22
Unauthorized charge from my credit card. FILMLAIR.com is now reported to the Swedish Police.
Could any please stop this matter of the above company charging my credit card for nothing. This incident has occurred on the 0.1.02.2016. Please reimburse all the money that you have stole from me.
Please what is going on. I am being billed some amounts small regularly and another at $69.30 . I was looking to get a movie a month ago 'The Big Blue" signed up and read the details that this was not going to be charged to... free sign up.is all i did. And Then the movie wasn't even available.
Please remove my credit card details and a refund is required. This will be reported.
lindy
I have had a few unauthorised purchases from my debit card, from this company. This is not acceptable, please refund and remove my details as it seems you still have them. All the money comes up to £130.73. You can contact me at kirandhesi101@hotmail.co.uk
december 2 2015 i did nt know i had a client number apperently i signed for something i did nt wanted just viewing what movie was on your site and never return to and then i get my statement for a charge for something im not interested in it, if i cant get refunded for a service i dont want atleast stop charging me and delete my apperently account that i have no knowledge i have
what the heck is this site mine has the same problem it charges me too. its been 2 times where shall i have to complain
I subscribed for a free 30 days free plan on sky streaming and now I have found charges to my credit car from filmlair.com. They were unauthorised by my bank, but this is not only really upsetting: It's ILLEGAL!
I've just been checking my bank account and I've notice payments to you and I've never signed up or given my details . I would like my money returned and the account closing
I am very annoyed that i am getting an unknown bill of about $66 every month even i never made any subscription. I want to know why i am being charged such amount and i want a refund of my money back to my account Urgent respond please!
Sent cheap movie...
I have emailed filmlair.com 5 times so far. They charged me for a movie, and then sent in its place, another movie that I never ordered. I have tried many times to correct this order and NO response, what so ever. They even charged me for the higher priced movie and sent a cheaper movie.
I was informed by my bank - via Messenger - about an unauthorized charge of 45.8 Euros on my credit card on May 12th, 2019. The charge came from Filmlair.com, an entity where I don´t even have an account. I demand a full refund.
Thank you for your help.
Christian Oste.
TOTAL SCAM! I've had exactly the same experience as everyone seems to have had. Realised they didn't have what they said they had, attempted to login but couldn't, clicked on forgotten details...no new password sent! Realised months later I'm being charged by the robbing gits! Still couldn't login to cancel so rang credit card company to report them as a scam and stop the regular requests for payment! I cannot stress enough...DO NOT GO ANYWHERE NEAR THESE ROBBING SCAM ARTISTS!
I did a search on a TV show I wanted to watch, and it came up that Filmlair had it, so I signed up for the 7 day free trial. When I got thru the signup and into their site, turns out they only have movies (horror and porn was all I found). I went immediately and cancelled the trial, but have had 2 months charges show up on my card, don't even know where to start getting it back, as I can't find any contact info on them.
got my bank statement today which shows that filmflair.com have took £29.80 from my account, i have never signed up to this site and dont know how the hell they have got my bank details, my bank is on the case tho to persue them and stop refunf my balance and stop them taking further money from my account, i had never even her of them till i say them on my statement.
I was looking for a site to watch a movie from. I started the registration process on Filmlair, but did not complete it, i.e.: I did not press the button the authorise the transaction! I've just been debited £30.39, circa US$65.00 and I'm really angry about it. I wish I were well off, perhaps it wouldn't matter so much, but I'm not and now that that money is gone from my account, I have no money to buy food for the weekend! I've read the complaints here, and I'd love to complain, but as I'm based in the UK, I'm basically stuffed! I'd swear on here, but that might offend, so have decided to do this instead: F!@£$%g B^&*(@£$s, may they rot in hell. They say that what goes around, comes around...wish I could be there to see it, I'd cheer; more than that I cannot say as I could end up in trouble :)
Pissed Off from Southampton, UK
Sure there is a trial period, 5 days only, then you are automatically charged for a full month. Next there are 1.39 charges every few days for management fees. Or something? I must admit though the 1.39 charges got my attention and egged me on to see what was going on, hence I canceled my membership. While on the trial I was unable to download a movie. Nor was I able watch on my iPad.
When I canceled, it took effect immediately, where now with only one week of membership the site does not refund, charges another .99 to cancel on the internet and keeps your three weeks of paid for membership with no service.
No brainer this site is a cash grabber, verging on legitimate rules and is not going to find itself on any favourite site lists. Save your movie dollars for a more user friendly site. Sorry Film liar you get two thumbs down from this monkey, enjoy my money!
Same for me but I didnt notice the charges until today. Found the site looking for a video to help my son do a social project in school. signed up expecting to be able to download or watch the video that was reported to be viewable, and then found that it was not. Should have read the fine print I guess. Have been charged 49.95 for the last 9 months without knowing or using the service. Called the number and the voice prompts are all about the no refund policy and how to cancel. I am furious right now. No email notice of charges, no mailed out notice of charges, no nothing - except for a ding on my account with their name on it for last 9 months. No respectable business operates like this and Filmlair.com is a shameless despicable business that makes money by misinformation and theft.
i'm very upset with this site they just took the money out of my account without my consent which should not be they should ask if after the trial period if you want to continue then they can deduct what they want they cant deal with person like this and i want a refund... The number they listed to call for refund don't work
I seldom watch films but wanted to see Inception upon recommendation. Spent over 1 hour trying to stream free view of Inception. surprised they wanted my personal debit card details. Did that. After much trial and error complication got on line and did serach for Ineption...No luck. Browsed through films on offer. All cheap nasty films I would never ever watch...Yuk, obivously not my type of site AT ALL. then I read comments of people being scammed and having money taken out of their account. I phoned helpline and after long wait listiening to unnecessary info finally was transferred to an agent to discover they were closed til 10-10 EST. Oh dear. I am really disappointed...this was going to be my little treat., I even made popcorn. spent the hour+ wasting my time instead of Relaxing and uplifting/learning with a quality film. and now I am worried I have been scammed. I shall phone back and go through the rigmoraole again because I recall one option was to cancel. I only joined on the strength that they were indeed offering view of INCEPTION... and assumed one could view a library or browse for selected titles --not at all ! Looks like just a collection of the cheapest nastiest films., feels very unwholesome ! I signed up FREE for a trial period. I think I was foolish and naive. I shall ring back now and hope for the best. Will also phone my bank in the morning to see what they have to say about this situ. and how to pre-empt being robbed. I would love to be able to download free high quality and classic films...I guess it's back to the public library...or read a book !
I have now had x2 months charges returned to my Barclaycard Account. I was much delighted and rang my Barclaycard operator to make sure I was reading my statement correctly. I was informed that Barclaycard's investigations team looked into this and helped to get back my money so Well Done Barclaycard and Thank you FilmLair for being reasonable in this instance. From a Happy Customer.
Overview of Filmlair.com / Film World Media complaint handling
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Filmlair.com / Film World Media Contacts
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Filmlair.com / Film World Media phone numbers+1 (925) 854-6848+1 (925) 854-6848Click up if you have successfully reached Filmlair.com / Film World Media by calling +1 (925) 854-6848 phone number 0 0 users reported that they have successfully reached Filmlair.com / Film World Media by calling +1 (925) 854-6848 phone number Click down if you have unsuccessfully reached Filmlair.com / Film World Media by calling +1 (925) 854-6848 phone number 0 0 users reported that they have UNsuccessfully reached Filmlair.com / Film World Media by calling +1 (925) 854-6848 phone number
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Filmlair.com / Film World Media emailsinfo@filmlair.com100%Confidence score: 100%Support
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Filmlair.com / Film World Media addressVerenikis, 10, Nicosia, 2002, Cyprus
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Filmlair.com / Film World Media social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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