Fifth Third Banklack of customer service

This review was posted by
a verified customer
Verified customer

Not exactly a complaint worthy of the 60 Minutes but...
astounding lack of customer service - holiday sprint - extra dose of Bah Humbug - pick one!

Earlier today stopped by my local 5th/3rd branch drive thru for some minor banking, I requested a couple of "dog biscuits" - that's right, dog biscuits. Did not have a dog in the car w/ me and was told that they, the employees, buy them themselves. No dog = no dog biscuit.
Bottom line #1: no frigg'n dog biscuits for the dog!
Bottom line #2: I'll be closing by multiple business & personal accts w/ 5th/3rd next week.
merry christmas.
former long-time, soon-to-be-ex-customer. Any wonder local community banks AND credit unions are cleaning the clocks of the big, national banks

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