Feature Points

I am sharing more of my recent survey engaging experience with CPX Research via FeaturePoints that I feel strongly that I am cheated on-goingly with my valuable time being wasted on inferior/substandard/cheating surveys :

3 Min.
17.08.2026 - 15:11 | Screen Out

over 3 min DQ time seems unfairly long
Answer from Customer Support [protected]:50:22
Hello,

I took a closer look at your case. It appears that you were screened out during our partner's preliminary qualification questions. This means the partner was still determining whether you matched the target group for the survey.

We agree that these preliminary questionnaires should not take long, and we will forward your feedback to the partner for review.

Regards,
Nolisa

0 Min.
21.08.2026 - 01:46 | Screen Out

this posted 8 min survey used over 5 minutes of posted completion time to DQ me 958-1003 am just now, very much inappropriate!

Answer from Customer Support [protected]:49:08
Hello,

Thank you for reaching out regarding the screening issue.

After reviewing your case, it appears that you were screened out because you participated in multiple surveys at the same time. Participating in several surveys simultaneously can result in being disqualified from one or more surveys.

To avoid this in the future, we recommend completing one survey at a time before starting another.

Unfortunately, once a survey has screened you out due to concurrent participation, we are unable to reverse the result.

Thank you for your understanding.

Best regards,
Cecil

15 Min. - 675 Points - Contains a Bonus of 116 Points
21.08.2026 - 16:49 | Complete

took me over 15 minutes to finish with this totally misleading 5 min telus survey, TOTAL CHEATING!

Answer from Customer Support [protected]:48:01
Hello,
Thank you for contacting us.

I checked your account, and your reward has already been successfully added to your account (according to our records).

It is best to check again carefully whether the reward is still missing. Otherwise, contact FeaturePoints through which you participated, and feel free to refer to our statement. You can also share txid=[protected] with them as a reference to help them find your participation more quickly. Since everything seems like it worked smoothly from our side, my hands are unfortunately tied here.

If you have received feedback from the operator of the website/app, you are welcome to inform us here.

Have a nice day,
Cecil

5 Min.
21.08.2026 - 17:14 | Screen Out

this posted 8 min survey used over 5 minutes of posted completion time to DQ me [protected] am just now, very much inappropriate!

Answer from Customer Support [protected]:17:26
Hello,

Thank you for your message. I am happy to take a closer look at your case: The partner had placed a test question/mechanism into the survey, which eliminated you from the project. These test questions, as the name suggests, check the attentiveness and accuracy of the user's answers. We don't always get a detailed reason from the partner. Definitely do not give up and always pay attention to test questions. These can be very hidden. And if there is a free text field, always try to give high-quality answers.

Still, I understand that such a situation can be frustrating. Unfortunately, my hands are tied at this point, as the other participants had absolutely no problem with the survey.

All the best in future surveys,
James S

22 Min. - 1261 Points - Contains a Bonus of 217 Points
26.08.2026 - 22:31 | Complete

took me 2X more time to finish than posted with this 11 min banking survey

Answer from Customer Support [protected]:51:19
Hello,
Thank you for contacting us.

I checked your account, and your reward has already been successfully added to your account (according to our records).

It is best to check again carefully whether the reward is still missing. Otherwise, contact FeaturePoints through which you participated, and feel free to refer to our statement. You can also share (case #) with them as a reference to help them find your participation more quickly. Since everything seems like it worked smoothly from our side, my hands are unfortunately tied here.

If you have received feedback from the operator of the website/app, you are welcome to inform us here.

Have a nice day,
Cecil

I have fully completed & star rated this 10 minutes survey by 3:45pm aug 18 est on cream alcohol with no reward, (279 points) & no activity record. This time feature points not only robbed another 279 earned survey points from me & also eased all digital traces on my account/activities.

This has been the fourth fully completed survey that feature points robbed my reward points recently. A few thousand stolen points since I joined over a year back! This fp help team has not helped me in any fair & responsible way but keeps giving me excuses & more excuses & you keep robbing earned survey points from me for over a year

Total shame on you fp people!

Not even 1 courtsey point has been received back from featurepoints for over a year for 1000s of my earned survey points they stole from me!

Feature Points OFFERS NO HELP when we need it!
SAME copy & paste template responses from Feature Points I received back from my FOUR different complaining emails to FP Help recently concerning 4-10 weeks survey points pending & 1000+ points "declined" after survey successfully completed & submitted.
This is the NO HELP help from Feature Points that I have been getting REPEATEDLY since joining this highly intimidated no REAL HELP online survey sites who keeps robbing & stealing my hard earned survey points as they please WITH NO EXPLANATION WHATSOEVER!

"FeaturePoints Support
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