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Feature Points

Feature Points review: More examples on time cheating/no payout surveys on CPX Research

J
Author of the review
3:58 pm UTC
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I am sharing more of my recent survey engaging experience with CPX Research via FeaturePoints that I feel strongly that I am cheated on-goingly with my valuable time being wasted on inferior/substandard/cheating surveys :

3 Min.
17.08.2026 - 15:11 | Screen Out

over 3 min DQ time seems unfairly long
Answer from Customer Support 30 2026-08-17 20:50:22
Hello,

I took a closer look at your case. It appears that you were screened out during our partner's preliminary qualification questions. This means the partner was still determining whether you matched the target group for the survey.

We agree that these preliminary questionnaires should not take long, and we will forward your feedback to the partner for review.

Regards,
Nolisa

0 Min.
21.08.2026 - 01:46 | Screen Out

this posted 8 min survey used over 5 minutes of posted completion time to DQ me 958-1003 am just now, very much inappropriate!

Answer from Customer Support [protected]:49:08
Hello,

Thank you for reaching out regarding the screening issue.

After reviewing your case, it appears that you were screened out because you participated in multiple surveys at the same time. Participating in several surveys simultaneously can result in being disqualified from one or more surveys.

To avoid this in the future, we recommend completing one survey at a time before starting another.

Unfortunately, once a survey has screened you out due to concurrent participation, we are unable to reverse the result.

Thank you for your understanding.

Best regards,
Cecil

15 Min. - 675 Points - Contains a Bonus of 116 Points
21.08.2026 - 16:49 | Complete

took me over 15 minutes to finish with this totally misleading 5 min telus survey, TOTAL CHEATING!

Answer from Customer Support [protected]:48:01
Hello,
Thank you for contacting us.

I checked your account, and your reward has already been successfully added to your account (according to our records).

It is best to check again carefully whether the reward is still missing. Otherwise, contact FeaturePoints through which you participated, and feel free to refer to our statement. You can also share txid=[protected] with them as a reference to help them find your participation more quickly. Since everything seems like it worked smoothly from our side, my hands are unfortunately tied here.

If you have received feedback from the operator of the website/app, you are welcome to inform us here.

Have a nice day,
Cecil

5 Min.
21.08.2026 - 17:14 | Screen Out

this posted 8 min survey used over 5 minutes of posted completion time to DQ me [protected] am just now, very much inappropriate!

Answer from Customer Support [protected]:17:26
Hello,

Thank you for your message. I am happy to take a closer look at your case: The partner had placed a test question/mechanism into the survey, which eliminated you from the project. These test questions, as the name suggests, check the attentiveness and accuracy of the user's answers. We don't always get a detailed reason from the partner. Definitely do not give up and always pay attention to test questions. These can be very hidden. And if there is a free text field, always try to give high-quality answers.

Still, I understand that such a situation can be frustrating. Unfortunately, my hands are tied at this point, as the other participants had absolutely no problem with the survey.

All the best in future surveys,
James S

22 Min. - 1261 Points - Contains a Bonus of 217 Points
26.08.2026 - 22:31 | Complete

took me 2X more time to finish than posted with this 11 min banking survey

Answer from Customer Support [protected]:51:19
Hello,
Thank you for contacting us.

I checked your account, and your reward has already been successfully added to your account (according to our records).

It is best to check again carefully whether the reward is still missing. Otherwise, contact FeaturePoints through which you participated, and feel free to refer to our statement. You can also share (case #) with them as a reference to help them find your participation more quickly. Since everything seems like it worked smoothly from our side, my hands are unfortunately tied here.

If you have received feedback from the operator of the website/app, you are welcome to inform us here.

Have a nice day,
Cecil

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