I went to Fantastic Sam's yesterday and came out with the worst haircut I have ever had! It looked good until I got home and discovered how she butchered the back of my head. Sara (at the West Bend, WI location) spent more time interested in the conversations next to her that I had to ask her numerous times if she heard what I said - "umm hmm." I asked her if she knew how to feather and layer my hair - I could have done a better job myself! Don't bother wasting your money - spend a few more dollars and go to a reputable stylist. Another tip - never trust someone who has PINK streaks in her hair to cut your hair! Total waste of money.
The complaint has been investigated and resolved to the customer’s satisfaction.