CB Online Shopping Fanatics Complaints #62-81

Fanatics review: Unable to return

SherryMMMMMM of US

Jan 02, 2021 3:12 pm UTC

Resolved

Replied

I have ordered several things from Fanatics in the past and have never needed to return anything and have been satisfied with the products I received. I ordered a fire pit for a Christmas present in Nov 2020. The company advertises easy returns 365-Days. The person I purchased the fire pit for is not interested in the product. The box has never been opened. I contacted Fanatics to return the fire pit and they informed me that the product is over 30 days and I am unable to return the product. This was a Christmas present! I will never order from Fanatics for my family or my business again!

Desired outcome: I would like to return the product

Fanatics response

Jan 06, 2021 3:40 pm UTC

Fanatics customer support contacts

Phone numbers

+1 (877) 833-7397

+1 (904) 685-7583

Address

8100 Nations Way, Jacksonville, FL, 32256, US

Website

www.fanatics.com

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I deeply apologize for any confusion, can you provide your order number so we can have an agent contact to assist you please?

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Fanatics Contacts

Fanatics phone numbers

+1 (877) 833-7397

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Customer Service

+1 (904) 685-7583

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International

+1 (904) 899-8704

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Affiliate Marketing Associate

+1 (904) 899-4117

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Affiliate Coordinator

+1 (904) 271-4168

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Affiliate Manager

+1 (954) 846-5235

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Vp Licensing

+1 (855) 438-9701

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Fanatics emails

customerfirst@fanatics.com

Fanatics address

8100 Nations Way, Jacksonville, Florida, 32256, United States

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