Fanatics — horrible experience

I decided to order a t-shirt from Fanatics because hey had these huge discounts. Well, three weeks passed and I received nothing yet. Fanatics has the worst service. Their shipping is so slow and it is impossible to get in touch with someone from their customer service. I sent them several messages and even called but there was no response. That shirt was supposed to be a gift and my brother's birthday is tomorrow! I'm so angry and disappointed. Now I have to think of something else! I will never do business with this horrible company again and I will make sure to tell everyone how terrible they are!