FabricGuru Customer Service Phone, Email, Contacts
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reviews & complaints

1 5 2 1 FabricGuru
FabricGuru Customer Support Very Poor
0 Resolved
2 Unresolved
0% of 2 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 2 complaints were resolved
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FabricGuru complaints 2

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Newest FabricGuru reviews & complaints

5:13 am EST

FabricGuru I'm extremely disappointed with FabricGuru!

I don't know where to start. Well, I used FabricGuru for a long time and love everything about this company. Ordered a piece of fabric from them and had to order another piece. I made my order and bought the same piece of fabric but the one arrived was darker. I contacted customer service and they said that it wasn't darker! I compared two pieces and there was a huge difference. I sent them pictures where it was clearly visible that colors were different but they still said that there was nothing wrong. I'm extremely disappointed with FabricGuru!

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3:44 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered fabrics from the company I got the tracking number and the information that the order has been sent. After 4 weeks I understood that something was wrong. I checked the tracking number and it showed that the order has been delivered. But I have nothing. I emailed the seller, but the rep was so rude and completely unhelpful. Don’t buy from this company.

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Is FabricGuru legit?
FabricGuru earns 91% level of Trustworthiness

SAFETY NOTICE: ComplaintsBoard has analyzed FabricGuru and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%.

We found clear and detailed contact information for FabricGuru. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

FabricGuru has registered the domain name for for more than one year, which may indicate stability and longevity. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows FabricGuru website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. you are considering visiting, which is associated with FabricGuru, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for FabricGuru have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

FabricGuru website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:
  • While FabricGuru has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 2 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • FabricGuru protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Our Verdict: FabricGuru is highly recommended company, but beware of poor customer service. Their 0% Resolve Complaints rating is a cause for concern. We advise using their services securely and reviewing complaints beforehand.
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FabricGuru contacts

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+1 866 790 4289


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