The complaint has been investigated and
resolved to the customer's satisfactionResolved Exotic Motors — Ripped off by Exotic Motors!
resolved to the customer's satisfaction
I purchased a 2004 Mercedes Benz Model CL55 from Exotic Motors of Rolling Meadows IL on 5/7/2009 I saw the vehicle listed on the seller’s website (exotic-motors.com) as well as Ebay. The vehicle was advertised as having excellent Paint, excellent Exterior and excellent Trim. I checked the Carfax report on this vehicle and noticed there was an accident reported in 2008. Prior to purchasing, I called and spoke to the sales manager “Rick” and he explained that the car was in a very minor accident and only the front bumper was scratched. He then explained that the previous owner decided to replace the entire bumper assembly rather than have it repaired. He told me the car was in excellent condition with no scratches and no body work repair. TOTAL BS!! I received the vehicle to my home in Las Vegas, NV on 5/24. I could not believe how bad I was lied to. There was multiple scratches and damage to the vehicle. The front bumper was never replaced as Rick explained, it did however have scratches and gouges in the paint and trim on the driver’s side. The lower body panel on the driver’s side also was repainted which is evident by a very poor body work job that has “drips” due to over concentration of paint. There are multiple deep scratches all over the vehicle. The driver who delivered the car (hired by Exotic Motors) confirmed all the damage was present when he picked it up in Illinois. He made sure Exotic Motors initialed all the damage. Lots of other problems with the car like suspension issues and interior problems. I have called over a dozen times in the last week attempting to speak with Rick or anyone at Exotic Motors who would discuss this situation with me. Nobody will take my call, or call me back. It is going to cost me over $4000 to get the vehicle fixed properly. THESE GUYS ARE VERY SHADY, COMPLETELY DISHONEST CROOKS! DO NOT BUY FROM THEM, TRUST ME YOU WILL REGRET IT.