Silver Auctions reviews and complaints
Nightmare auto purchase
In August, 2007, I purchased a 2000 Porsche Boxster during Reno's famous Hot August Nights from Silver Auctions of Spokane, Washington.
The trouble started as soon as I drove the car home from the auction site, a whopping twelve miles. To make a long story short, over the next two weeks the local Porsche dealer, and another independent shop both evaluated the car and found a host of problems with estimated repairs from $5, 000 to $15, 000 (depending on the exact cause), for a car I had just bought for over $20, 000! The second mechanic noted that the car had every symptom of having been through a flood, and both felt the vehicle was certainly delivered in defective condition. They even found a large water-logged paint brush wedged in the spoiler compartment of the rear wing, along with silt and debris in the rear compartment and in the trunk liners.
Silver Auctions was contacted and assured me that they would work to get the situation resolved, although now eleven months have passed and I still have this inoperable car sitting in my garage covered with dust. Even though the bidding contract specifically states that the buyer is protected against this kind of thing, they have done little to resolve the case. I am just sitting here with a piece of junk in the garage, with a pre-auction inspection report stating that the car is in excellent condition.
I purchased this car in good faith. I relied on the cars presented at the auction being in good condition unless stated otherwise, with no undisclosed defects, and believed that buyers were protected by Silver Auction’s bidding contract. The Vehicle Inspection Form provided to me has half the sections left blank, and the Vehicle Description Sheet posted with the car at the auction has all areas marked as "Excellent" which is not an accurate or truthful description. I retained an attorney several months ago, letters have been exchanged, and almost a year has passed with Silver Auctions refusing to take responsibility.
Please - Buyers Beware. If you are considering purchasing a car at auction, have a mechanic you know and trust go over every inch of the car before you buy.
The complaint has been investigated and resolved to the customer’s satisfaction.
Auto Auction Nightmare
In August, 2007, I purchased a 2000 Porsche Boxster during Reno’s famous Hot August Nights from Silver Auctions of Spokane, Washington. The trouble started as soon as I drove the car home from the auction site, a whopping twelve miles. To make a long story short, over the next two weeks the local Porsche dealer, and another independent shop both evaluated...
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