Menu
Write a review
File a complaint
Eversource Energy

Eversource Energy review: Gas

N
Author of the review
8:27 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently moved to Worcester, MA, bought a new house. It had multiple gas leaks which I had a plumber come take care of. After the fixes, I had the state inspector come and okay the gas to be turned on. I then called eversource to turn on the gas. They sent out a person, TREVOR who came and was extremely rude and belligerent. He refused to turn on the gas, and would say why. After asking many times why, he told me that I was telling him his job and he wouldn't do anything for me. I was upset because he wouldn't tell me why and he was going to leave. I kept at him to find out why and then he called the police. They came to "de-escalate" the issue which was caused by TREVER the tech. I now find to retaliate, he has shut of the ENTIRE house gas!
I have contacted customer service, because you can't find a phone number to call for assitance or to voice a complaint. They said they will pass it on to supervsor (of course they don't have info on how to reach them so have to email).
THIS IS A HORRIBLE WAY TO WELCOME NEW PEOPLE TO WORCESTER!

Claimed loss: Time, energy and money for tenant.

Desired outcome: GAS put on IMMEDIATELY!!!

Confidential Information Hidden: This section contains confidential information visible to verified Eversource Energy representatives only. If you are affiliated with Eversource Energy, please claim your business to access these details.

0 comments

Add a comment

More Eversource Energy reviews & complaints

Eversource Energy - I had solar panels installed in late June 2020 by a certified company
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Eversource Energy - The Electric meter was broken and not reading starting in August of 2020
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Eversource Energy - Eversource provides electrical service to my home
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Eversource Energy - I moved into my current address last year in May 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Eversource Energy - On or about November 2018 I lived at *** ******* ****** ******* ** ***** and had the Eversource Electric Bill in my name 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Eversource Energy reviews and complaints