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CB Energy and Utilities Eversource Energy Complaints #2-21
Eversource Energy

Eversource Energy review: Payment process

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5:41 pm UTC
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I have always paid by my bank account. It has never been a problem for years. Now, I all of a sudden get a message saying its no longer available for my account. The number is RIGHT THERE! Customer service has NO IDEA WHY! So, I had to do something I don't like to, use my debit card online. Same bank account, mind you. Now, they charge me $2 99 fee to PAY BY MY DEBIT CARD! BUT I can't use the bank account?! Fix this mess or give me a written explanation.or I'm contacting the AG's office! This is ridiculous!

Desired outcome: Fix this mess!! Let me pay by my bank account. First, you require disconnecting the VPN (which exposes me), then you force me to use my debit card (same) and then you charge me q fee!

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  1. Eversource Energy Contacts

  2. Eversource Energy phone numbers
    +1 (800) 286-5000
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  3. Eversource Energy address
    PO Box 270, Hartford, Connecticut, 06141-0270, United States
  4. Eversource Energy social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 02, 2026
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Eversource Energy Category
Eversource Energy is ranked 26 among 40 companies in the Energy and Utilities category
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