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Endurance Warranty Services

Endurance Warranty Services review: scam!

V
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1:01 pm UTC
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After careful research, I decided to add an extended warranty on my 2004 f150 since i had planned on keeping it for the long haul. Shortly after the warranty was added, i began to notice idling issues with the truck as well as stumbling. I took it in to the local ford house for them to diagnose and was rewarded with "It needs a new engine, the cam phasers have failed and damaged multiple parts." I immediately began doing research on the 5.4 Triton motor only to find out it's complete garbage. After paying $1, 300 for ford to tear it down for the Endurance adjuster to review, i was notified that the engine would not be covered due to wear and tear. REALLY? Of all the awful companies iv'e ran across, this is by far the absolute worst! After further review of the contract, there is nothing stating it wouldn't cover the engine! There was a parts failure which they try to claim is common wear and tear. A piece of advice for anyone considering Endurance for their needs...do not. It is a complete scam as everything is subjective and they will get out of a claim at all costs! They do not stand by their promise of customer satisfaction!

Endurance Warranty Services response
Jul 10, 2020 3:13 pm UTC
Endurance Warranty Services customer support contacts
Address

400 Skokie Blvd, Suite 105, Northbrook, IL, 60062, US

Website

www.endurancewarranty.com

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We're sorry to hear about your experience and we'd be glad to look into this a little more for you. Please give us a call at 866-432-4443 or email us at CustServ@endurancedirect.com.

Thank you,
Customer Care
Endurance
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The complaint has been investigated and resolved to the customer's satisfaction.

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    400 Skokie Blvd, Suite 105, Northbrook, Illinois, 60062, United States
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Endurance Warranty Services Category
Endurance Warranty Services is ranked 12 among 138 companies in the Automotive and Vehicles category