EliteSingles’s earns a 1.3-star rating from 12 reviews and 103 complaints, showing that the majority of users are dissatisfied with matchmaking service.
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Worst service and incompetent staff of eps business consultancy in caloocan city
This company offers a lot of freebies and privileges when they are selling their membership to.possible clients But when you paid your membership fee and will avail of your complimentary voucher your nightmare will begin. Aug 12, 2015 I called their office to reserve an overnight accommodation in Widus Hotel and Casino on Oct 17, 2015. Since its 2 mo...
Read full review of EliteSingles and 70 commentsinadequate service
Elite Singles have taken a subscription fee from me, but are not fulfilling their contractual obligation, i.e., to provide me with between 3 and 7 profiles a day. They frequently provide only 2, 1 or sometimes no profiles at all .
I write to their customer care department each time this happens, but nothing is ever done, either to improve the service or to compensate me for my loss .
Unauthorized transactions
I ordered something from elite in May and they now have been taking up to 8 transactions per month for product I am not receiving. They are ripping everyone off!
The complaint has been investigated and resolved to the customer’s satisfaction.
I keep trying to login. And refuse
I seem to be blocked by Elite for reasons unknown to me. But I have not been acknowledged by their staff. They must return my funds, please
Truly sad, they talk about their contact form to contact tt, but that form does NOT exist on their site. SCAM beware people.
I was surprised to see in my credit card statement a charge for 101.70 for EliteSingles. I did not renew the membership. I was not notified either about the renewal.
As of August 1st 2023, I have closed the account as it reverted back to a non-premium status. Not wanting to use their services further, the account was deleted and even answered the survey at the end.
Now, I am asked to pay a due for another month of service which I did not use nor will I use.
I thought I was signing up for a monthly fee for 6 months - not $219.00 at one time or I would never have joined. It is misleading and then you cannot find anyway to speak to anyone. I am done. I want a refund now. I want to cancel my membership.
$219.49 charged on July 13
I paid subscription for the webpage but cannot access it. I follow the pages to log in yet the website just advises wrong password or user id. Page referred to does not provide a text box block to change password.
No way to contact Elite singles since they took my subscription money
I am receiving potential match candidates totally far from my age and the details that are in my profile. Elite single contact from or customer service does not exist at all.
Xavier Bello
They are totally scamming me
I have reported them
All I would say is never use this scammer or scamming website.
I don’t think there is very much more to say
I really hope you can help
I just got my credit card bill and I see the date that they billed me was November 29 if you need to call me my phone number is [protected]
Overview of EliteSingles complaint handling
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EliteSingles Contacts
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EliteSingles emailssupport@elitesingles.com100%Confidence score: 100%Supportcancellation@elitesingles.com100%Confidence score: 100%
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EliteSingles addressKohlfurter Strasse 41/43, Berlin, 10999, Germany
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EliteSingles social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all EliteSingles contacts
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To whom it may concern, I have been trying to cancel my membership for over a year now and I am more than fed-up!
My membership email address is janakuipers@yahoo.com
I have sent numerous requests through, even received confirmation of cancellation but still they deduct almost ZAR300 of my account every month!
I do not wish to have a 12 month subscription! You have taken £155.40 out of my bank account, please refund it immediately! I would then like my account to be cancelled.
woodrowsarah@rocketmail.com
[protected]
this is an urgent request - i really need your help please can you call me as soon as you can
[protected]