SUBMIT A COMPLAINT

Elite Singlesinadequate service

1
L Review updated:

Elite Singles have taken a subscription fee from me, but are not fulfilling their contractual obligation, i.e., to provide me with between 3 and 7 profiles a day. They frequently provide only 2, 1 or sometimes no profiles at all .
I write to their customer care department each time this happens, but nothing is ever done, either to improve the service or to compensate me for my loss .

Responses

  • Ja
    [email protected] Aug 15, 2018

    this is an urgent request - i really need your help please can you call me as soon as you can

    07798501063

    0 Votes
  • Sa
    Sarah Woodrow Sep 01, 2018

    I do not wish to have a 12 month subscription!! You have taken £155.40 out of my bank account, please refund it immediately!!! I would then like my account to be cancelled.

    [email protected]
    07986844650

    0 Votes
  • Ja
    Jana Kuipers Nov 11, 2018

    To whom it may concern, I have been trying to cancel my membership for over a year now and I am more than fed-up!

    My membership email address is [email protected]

    I have sent numerous requests through, even received confirmation of cancellation but still they deduct almost ZAR300 of my account every month!!!

    0 Votes

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