Edelman Financial Engines Investors Reviews and Complaints of edelmanfinancialengines.com

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Cathy Nail of US

Jul 11, 2026 10:26 pm UTC

Verified customer

Logging in to my account

Tried for past 3 days to log in to Endelman regarding my 401K. Every time (for 3 days) I get a message indicating "page not available...". Tried different browsers to no avail. I've been trying for 8 MONTHS to get information to roll over my 401K to another company. Finally got a form sent that could not be opened, emailed rep to resend and NEVER got a response.

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How responsive is Edelman Financial Engines's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Edelman Financial Engines provides financial planning and investment management services. They offer personalized advice for retirement planning, wealth management, and tax strategies. Clients can access both in-person and online consultations to help meet their financial goals.

Edelman Financial Engines has received 1 complaints on ComplaintsBoard. The first reported case, Logging in to my account, was published on Jul 11, 2026, and the most recent complaint, Logging in to my account, was posted on Jul 11, 2026.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Edelman Financial Engines phone numbers

+1 83371633

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(888) 752-6742

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Jul 12, 2026