Menu
Write a review
File a complaint
Eco Plumbers, Electricians, and HVAC Technicians

Eco Plumbers, Electricians, and HVAC Technicians review: Replacement of tub/shower faucet

L
Author of the review
12:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I contacted Eco to replace the Moen cartridge in a tub/shower faucet and the tub spout. The serviceman arrived on November 20, 2025. I was presented with four options, several of which were unrelated. I chose the option to replace the cartridge and the spout for which I had originally asked to have done. The cost quoted was in the $300 range.
The serviceman advised that in the process of trying to remove the cartridge, it broke off inside the valve and that the entire faucet would need to be replaced. He handed me his iPad for a signature. I thought I was acknowledging that the faucet was not repairable and needed replaced. Little did I know that I had just agreed to pay $1,153.
At no time was an estimate for this cost shown to me or discussed. I found out about the cost when the plumber advised the work had been completed and payment was due. I figured since it was my fault for not clarifying what I had signed, I was stuck and issued payment.
After some thought, I contacted Eco and requested a detailed itemization of labor and material costs. I did receive a material list but no other itemization. I contacted Eco again asking for this itemization. I received an email regarding their upfront transparent pricing and they do not proceed with any work without signed approval with copies of what I had signed.
Looking at what I signed, the description indicates “replace the faucet” and a lump sum total cost with no other detail. If the “upfront transparent pricing” had any merit, the quote would include detail of scope and cost.
Based on the above, I can only conclude that Eco intends to deceive in order to get the customer to sign on the dotted line and ultimately charge whatever they want.

Desired outcome: Charge a fair and reasonable price.

Confidential Information Hidden: This section contains confidential information visible to verified Eco Plumbers, Electricians, and HVAC Technicians representatives only. If you are affiliated with Eco Plumbers, Electricians, and HVAC Technicians, please claim your business to access these details.

0 comments
Add a comment

More Eco Plumbers, Electricians, and HVAC Technicians reviews & complaints

Eco Plumbers, Electricians, and HVAC Technicians - The problem is my elderly mother had several plumbing issues with her small home
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Eco Plumbers, Electricians, and HVAC Technicians - 2nd weekend in Feb
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Eco Plumbers, Electricians, and HVAC Technicians - I'd made appt with Eco Plumbers to come replace 2 bathrooms' sink faucets
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Eco Plumbers, Electricians, and HVAC Technicians - I called this company to remove a pedestal sink for a flooring project on 5/11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Eco Plumbers, Electricians, and HVAC Technicians - My daughter lives in a townhouse condo that my husband and I purchased for her
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Eco Plumbers, Electricians, and HVAC Technicians - WATCH WHAT YOUR CHARGED! 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Eco Plumbers, Electricians, and HVAC Technicians reviews and complaints
  1. Eco Plumbers, Electricians, and HVAC Technicians Contacts

  2. Eco Plumbers, Electricians, and HVAC Technicians phone numbers
    Click up if you have successfully reached Eco Plumbers, Electricians, and HVAC Technicians by calling +1 (614) 389-9220 phone number 0 0 users reported that they have successfully reached Eco Plumbers, Electricians, and HVAC Technicians by calling +1 (614) 389-9220 phone number Click down if you have unsuccessfully reached Eco Plumbers, Electricians, and HVAC Technicians by calling +1 (614) 389-9220 phone number 0 0 users reported that they have UNsuccessfully reached Eco Plumbers, Electricians, and HVAC Technicians by calling +1 (614) 389-9220 phone number
  3. Eco Plumbers, Electricians, and HVAC Technicians address
    4691 Northwest Pkwy, Hilliard, Ohio, 43026-1126, United States
  4. Eco Plumbers, Electricians, and HVAC Technicians social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 15, 2025
Eco Plumbers, Electricians, and HVAC Technicians Category
Eco Plumbers, Electricians, and HVAC Technicians is ranked 125 among 206 companies in the Electricians and Plumbing category