eChineseLearning’s earns a 2.0-star rating from 2 reviews and 10 complaints, showing that the majority of language students are somewhat dissatisfied with their educational services.
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eChineseLearning: Empowering Language Learners to Conquer Mandarin with Ease
I owe my incredible journey of learning Mandarin to a friend's recommendation of eChineseLearning. Initially, I was a bit hesitant, wondering if I could really commit to learning a new language. So, I decided to start with just a 3-month course. Little did I know that this choice would lead to an exciting two-year adventure.
What's fascinating is that learning Mandarin turned out to be far more engaging and less daunting than I had imagined.
I now have three Mandarin lessons every week. I can genuinely feel myself making progress, and that's incredibly satisfying.
I've had the privilege of learning from three different teachers during my time with eChineseLearning, and they've all been exceptionally professional and skilled at guiding students with no prior experience. Their patience and expertise have made me feel at ease, and I've never felt overwhelmed.
eChineseLearning's 'no-charge' policy for unsatisfactory lessons is a testament to their commitment to student success, and it's a reassurance that I've greatly appreciated.
Recommendation: Ignite Your Passion for Mandarin and Embark on an Adventure of Language Mastery"
my chinese language learning experience
I've always been fascinated by Chinese culture, and this interest led me to explore Mandarin.
The one thing that pleasantly surprised me about eChineseLearning is their commitment to student success. I've had a few lessons that I initially found challenging, but their 'no-charge' policy made all the difference. Knowing that I could get additional help or even a free redo of a lesson made me feel supported throughout my learning journey.
The flexibility in scheduling lessons is a huge advantage. I can adjust my learning to fit my busy schedule.
Thanks to eChineseLearning, I can now not only have meaningful conversations but also read and write in Chinese.
Recommendation: The teachers here are very experienced and I love the teachers here, I highly recommend it.
eChineseLearning Complaints 10
Disappointing Experience with eChineseLearning: Overpriced and Subpar Teaching
I gotta say, my experience with eChineseLearning was pretty disappointing. The teaching was just not up to par, and the price was way too steep for what I got out of it. I mean, don't get me wrong, they were pretty strict with their curriculum, but it just didn't feel like I was getting my money's worth. Honestly, I wouldn't recommend it to anyone looking to learn Chinese.
Unreliable and Untrustworthy: Our Experience with eChineseLearning
So, we signed up for eChineseLearning and they had some policies that we agreed to. But then, they went and changed them without telling us. We were pretty upset about it and wanted a refund, but they wouldn't give us any money back. It's like they just change things whenever they feel like it and don't care about their customers. Honestly, it feels like a scam to us. We wouldn't recommend using this service if you're looking for something reliable and trustworthy.
Disappointing Experience with eChineseLearning: Limited Progress and Poor Customer Service
To be honest, I'm not too impressed with eChineseLearning. I've taken over 20 lessons with them and I haven't seen much improvement in my Chinese skills. It's a bit disappointing, to say the least.
But what really irks me is their customer service. It's only available during limited hours and the representatives speak terrible English. It's really unprofessional and makes it difficult to communicate any issues or concerns I have.
In fact, I was so frustrated with the lack of progress and poor customer service that I decided to request a refund. It's a shame because I was really hoping to improve my Chinese with eChineseLearning, but it just didn't work out for me.
Is eChineseLearning Legit?
eChineseLearning earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
eChineseLearning has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
eChineseLearning has registered the domain name for echineselearning.com for more than one year, which may indicate stability and longevity.
Echineselearning.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Echineselearning.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Echineselearning.com you are considering visiting, which is associated with eChineseLearning, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for eChineseLearning have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- While eChineseLearning has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- eChineseLearning protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
eChineseLearning Review: Shady Business Practices and No Refunds
So, I gotta say, I was pretty excited to try out eChineseLearning. They offered me a free lesson to start, which sounded like a pretty sweet deal. But then they hit me with the ol' "gimme your credit card info" move. I was a little hesitant, but I figured, hey, it's just for the free lesson, right?
Well, turns out they charged me for the whole dang course right then and there. And when I asked for a refund, they straight up refused me. Three times! Can you believe that? I mean, I don't know about you, but that seems pretty shady to me.
Honestly, I wouldn't recommend eChineseLearning to anyone. They're just not trustworthy, you know? It's like they're trying to scam you or something. So if you're looking for a legit online Chinese course, I'd say steer clear of these guys. They're not worth the trouble.
Beware of eChineseLearning's Pushy Sales Tactics and Rigid Prices
So, I was looking for a Chinese language learning service and stumbled upon eChineseLearning. They offered me a free lesson, which I tried, but I didn't end up hiring them because their prices were too rigid for me. However, since then, they have been emailing and calling me regularly, even though I've asked them to stop. This lady named Doris Zhang has been particularly pushy and ignores my requests to stop contacting me. It's really annoying and I regret giving them my contact information. So, if you're thinking about using eChineseLearning, be careful and don't give them your contact information unless you want to be bothered constantly.
Mixed Experience with eChineseLearning: A Review of Their Language Lessons
I tried out eChineseLearning for some lessons and I gotta say, it was a mixed bag. The teachers are all young and fresh outta school, which can be good or bad depending on your preferences. Some of them were great and really knew their stuff, but others were a bit shaky and seemed like they were still figuring things out.
One thing that really bugged me was that they didn't seem to have much of a plan for the lessons. Sometimes we'd spend the whole time just chatting, which was fun but not really what I was paying for. And there was a lot of variation in the teachers' abilities - some were really good at explaining things clearly, while others would just repeat the same thing over and over again without really helping me understand.
I also had a few lessons that felt like a total waste of time. I don't know if it was just a bad day or what, but there were a couple of times when I felt like I didn't learn anything at all.
One thing that really bothered me was that they record everything - and they don't tell you about it. I don't know what they do with those recordings, but it made me feel a bit uncomfortable. And they're not very flexible either - if you need to reschedule a lesson, they're not always able to accommodate you.
Overall, I'm not sure if I'd recommend eChineseLearning. There are definitely better language providers out there, and for the money, I think you could find something that suits you better.
Disappointing Experience with eChineseLearning: Young Inexperienced Teachers and Poor Customer Service
I'm a foreigner living in China and I was told to try out echineselearning to enhance my Chinese language skills. However, I was disappointed with the service and I don't think it's worth the money. The teachers are all young and inexperienced, and their English is not very good. As a beginner, I found it difficult to make progress in my studies. The customer service is also not very helpful. I'm not very good with technology and they made me feel stupid for not understanding how to use their platform.
Despite my negative experience with echineselearning, I still believe that online education is the way of the future. However, I would not recommend this service to anyone looking to learn Chinese. There are better options out there that offer more experienced teachers and better customer service.
Review of eChineseLearning: Dedicated Teachers, but Lacks Structure and Expensive
The teachers at eChineseLearning are certainly putting in effort, but the classes lack structure and it can be difficult for students to determine the lesson plan on their own. This is not ideal for those who are seeking a more guided learning experience. Additionally, the connection issues can be quite frequent, as the teachers are working from home and may experience power outages or poor internet connections. It's worth noting that eChineseLearning does have an office that their teachers can work from, which could potentially alleviate some of these issues.
One major drawback of eChineseLearning is the cost. It's quite expensive for what you get, and on top of that, you have to pay additional fees to purchase the textbooks, which are not included in the package. For those who are looking to learn Chinese, there may be other providers out there that offer a better service at a more reasonable price.
Overall, while eChineseLearning has its strengths, such as dedicated teachers who are willing to put in effort, it falls short in terms of structure, connection issues, and cost. It's worth considering other options before committing to this service.
poor customer service - lack of times for class - they are not 24/7
May 2018, they cannot fill their schedule - they advertise lessons 24/7. They do not deliver. Teachers change constantly. I had set times, but due to lack of teachers, my classes are at times that I cannot make. This all happened from time to time - They did fix the problem but only to have it reoccur after I purchased a 2 year plan. So, I have a PayPal dispute open to get my money back...
The complaint has been investigated and resolved to the customer’s satisfaction.
Extremely annoying people!
I found www.echineselearning.com and since they offered a free lesson I decided to try it. Well, I decided that their lessons are not good enough and told them that I'm not interested. But they still had my contact information, , my email and my phone number and they continued to call me and offer me lessons! I told them a million times that I don't want to buy anything, but they were extremely pushy and called me again and again. Do not give them your information, these people are super annoying!
I was surprised to hear about this. I also signed up a free lesson a few months ago and decided not to proceed for different reasons (I was on tight budget, etc). I thought although they wanted me to buy more lessons, they were quite gracious and nice people (didn't push me afterwards either)...
Overview of eChineseLearning complaint handling
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eChineseLearning Contacts
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eChineseLearning emailsmedia@echineselearning.com95%Confidence score: 95%Communicationjennifer.zhu@echineselearning.com94%Confidence score: 94%service@echineselearning.com90%Confidence score: 90%Supportinquiries@echineselearning.com79%Confidence score: 79%partnership@echineselearning.com79%Confidence score: 79%studentservice@echineselearning.com78%Confidence score: 78%Supporthr@echineselearning.com78%Confidence score: 78%Hrsubscribe@echineselearning.com78%Confidence score: 78%Communicationteacherassistant-helen@echineselearning.com77%Confidence score: 77%audit-committee@echineselearning.com77%Confidence score: 77%
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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Recent comments about eChineseLearning company
Extremely annoying people!




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