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EarthLink / Windstream Services Customer Care Service

Windstream Services, LLC

1170 Peachtree Street
United States - 30309

Customer Support Phone Numbers

+1 404 815 0770 0 0
+1 866 383 3080 0 0
+1 888 327 8454(Customer Support) 0 0
+1 800 955 0186(Web Hosting) 0 0
+1 404 795 1034(Cancellations Only) 0 0

EarthLink / Windstream Services Complaints & Reviews

EarthLink / Windstream Services / wifi

Kristina finley on Oct 9, 2017
Trans i.d. t218734238 Date..10/06/2017 Card#4418 9601 0863 5171 There was a payment taken off my card in the amount of $274.59 that I did not authorize windstream to use my card or anyone else this was a brand new card so I don't understand I never had windstream (wifi) and I don't live...

EarthLink.net / it will never get better

Frank Millian on Sep 6, 2017
So much junk not getting filtered. My inbox is full of spam and even when I refer a spam letter to junk, it appears in inbox again, when it comes. So many times I asked the earthlink.net to fix this problem, it causes a lot of mess, but they ignore it. I want to know, what's their benefit...

EarthLink / Windstream Services / Ripped off

scott23232323 on Jul 29, 2014
Earthlink ripoff: I inquired into getting Earthlink internet service where I was moving to and was advised coverage was available. They took my credit card information and charged me a total of $40 but a technician called me and told me that internet was not available where I live due to...

www.Earthlink.net / Cancellations and frauds

Higgen on Dec 10, 2012
Well I did talk to my Dish network company and they offered me a plan which it comes at the end that wasn’t the plan they offered me, well the Dish network company set up my internet but because they canceled my membership with dish network I have no services at all and never did with thi...

Earthlink / Fraud

Sandra Garner on May 13, 2012
Last May I mistakenly sent my mortgage payment of nearly $1, 000.00 to Earthlink. The check for Earthlink, $7.95 was sent to my mortgage company. My mortgage company has had me one month behind on our acct since them and just notified me of my deliquency. Earthlink deposited the check for...

Earthlink / Earthlink Internet lied about their prices

Hamukky on May 6, 2012
In September I called Earthlink to ask how much it would be to keep my earthlink email address if I cancelled service since Time Warner was offering $29.95 Roadrunner deal. Earthlink offered to match $29.95 price and I said I’d stay with them. Since then, I’ve been charged...

Earthlink / Fraudulant Practices

ciliii on Mar 15, 2012
I received a letter in the mail today from Earthlink welcoming me along with an earthlink email address and a password. I have Time Warner Roadrunner internet service so I called them about this letter. They showed no change in my account and suggested I call Earthlink and they gave me the...

Earthlink / Want my money back

zippo on Dec 16, 2011
I cancelled my Internet service with Earthlink on Nov 17th 2011, after several months of non-working Internet. I was told i would be receiving a return shipment in the mail so i could return their equipment and that i would not be charged 90.00 cancellation fee. I never got the return...

Earthlink / closing account

2Catman on Feb 26, 2011
I have been trying to close my account for more than three months but they refuse to do so. We told them in December to cancel our service when we closed our credit card account. They claim their records do not show any request to cancel service despite our telling them THREE MORE TIMES...

Earthlink / BILLING

I had an account with EarthLink for 5 or 6 years. I close the account on august 2007. EarthLink then sent me to a collection agency for non-payment for April and May 2008. After hours of conversations and no resolution, I decided to pay the 2-month due and again make sure that EarthLink...

Earthlink / Customer Service

Earthlink customer service has gotten terrible. Their phone bank is sent over to India and operators are hard to hear because of their accent and apparently a poor connection. Have had problems connecting on dial up for two months. Their solutions have not worked. Still cant connect. They...

Earthlink / bad service

i have been useing earthlink dsl service for about 6 months my problems started almost imediatly. my service drops conection randomly and the modem must be reset to get it working again. in dealing with earthlink we have changed our ethernet card, modem, phone line to wall, lines to the...

Earthlink DSL Service / Support Technicans Sales Pitch for a New Modem

This week my internet has been down for four (4) days. I called Earthlink Support. After having me disconnect everything (house phone and DSL line) from the phone jack, I was informed by the technician I needed a new modem. He told me my "signal was weak." He said I had two options, 1) pay for a...

Earthlink / Scammers

I discovered in January that Earthlink continued to debit my account after services were cancelled. When I called to have the charges stopped, I was always told by the associates that there was no record of an account. Finally today in October I get someone who will finally cancel the...

Earthlink / Fraudulant billing

I had a subscription for Earthlink cable internet service for several years. Payment was deducted from my checking account, which was ok, but one day I noticed small additional amounts being deducted from my account under the Earthlink name. I must admit that I am not very thorough in...

Earthlink / Unauthorized billing

They mail flyer to me offering $49.95, for phone and dsl service in june 2007 and i accept, for payment they only accept credit card and every month they take over $100. for payment, when i call earthlink about it while talking to then they cut me off, when i call back they put me on hold...

Earthlink / Fraud

Subscribed to EarthLink dial-up and never used it for over 2 years. Wrote on the current bill, account closed and paid it. Next month, another bill. Wrote a letter & attached to bill...Account was closed. Next month, anoter bill? Wrote a check and on the check I wrote FINAL Payment...

Earthlink / Nightmare

On June 6th, I switched from AT&T to Earthlink home phone service. It was the WORST decision I have ever made. I am so frustrated with them I could scream, and I have no one to turn to because there is no one to complain to. Here is my story. On June 6th, I signed up for phone service. I...

Earthlink / Terrible service

Earthlink is using the cheapest kind of business tactics to avoid losing customers. They currently will not allow customers to cancel via email or through the website, only by telephone or certified letter. I called Earthlink to cancel, and were told that computers were down, and to call...

Earthlink / Billing

I signed up for Earthlink Dial-up service around June of 2008. I Have been trying to cancel my service since July of 2008. I was charged almost $23.00 per month, they have also double charged me at times, and I have not used their service. I have tried to call them numerous times, and I...

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