Duke Energy — unethical behaviour
Has anybody in Florida tried to get a Duke Energy Home Energy Check in their home? This service is being offered by Duke in our bills, online and just about everywhere. This is an offer they have made on their own. I have tried to participate but have been totally unsuccessful. We can get the energy check in our home, online or by telephone. To me the only choice that seems like it can be even close to accurate is in the home. I submitted a request through their website and received an email with a phone number to call to set an appointment but have tried that number 5 times and all I get is put on hold forever while listening to Duke propaganda. Does anyone know if Duke ever answers that phone? After so many attempts, I replied to their email stating that they could just call me instead and included my phone number, so far nothing. Does anyone think they will call? Right, me neither. I submitted a second online request and got the same email message as before. Do any of you feel like Duke has ever ignored you or made offers that they have absolutely no intention of fulfilling? I know it's hard to believe but I think that's what may going on here!