Duke Energy review: service issues/outages

I am writing to complain about the poor service I am receiving from Duke Energy, our electric provider here in Cincinnati, Ohio. I live in a neighborhood called Anderson Township and the power has been going out a lot on my street. It has gone out about 7 times in the last 3 months. I have had two blown cable boxes and a blown thermostat thanks to all of these outages and surges. It's getting ridiculous how often it goes out. It doesn't matter if the weather is sunny or stormy and windy. There is no rhyme or reason for it. I have called and emailed Duke numerous times and they claim to check the line but obviously they haven't since the problems keep happening. When you call the toll-free outage number or check their website, they never give you any correct information as to how long the outage will last nor can you get a live person on the line. I pay over $200 a month for this kind of service and am getting tired of the frequent outages. I need reliable electric service because I run a business out of my home.