Drive & Shine Reviews and Complaints

Latest Reviews and Complaints

O. Jerde

Verified customer

Drive & Shine I went to Drive & Shine for an oil change on 08/14/22

I went to Drive & Shine for an oil change on 08/14/22. After the oil change, my truck ran rough and I thought it was because of the cold air intake. But then I noticed that my transmission was overfilled and the color was light. I called them and they told me to come in and they would take some out. They removed the trans oil for free and recommended a flush because "the color isn't right, not burnt, just not right."

The next day, I realized they may have put oil in my transmission. They said they didn't check the transmission fluid or add to it. But on the bill, it says they did check it and it was okay. They told me to check the video because they never touched the transmission dipstick. I drove 900 miles with over an inch high on the transmission dipstick. They fired the technician responsible, but they won't do anything to fix the damage done to my transmission. Now, my transmission is badly damaged, and I have to pay $2400 - *** depending on the damage done by the negligence of the now-fired technician.

Overall, I had a bad experience with Drive & Shine. They messed up my transmission and won't take responsibility for it. I wouldn't recommend them to anyone.

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How responsive is Drive & Shine's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Drive & Shine has received 1 complaints on ComplaintsBoard. The first reported case, I went to Drive & Shine for an oil change on 08/14/22, was published on Jun 21, 2023, and the most recent complaint, I went to Drive & Shine for an oil change on 08/14/22, was posted on Jun 21, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Drive & Shine Legit?

Drive & Shine earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Drive & Shine to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Drive & Shine is known for their high standards and safety. If you're thinking about dealing with Drive & Shine, it's wise to check how they handle complaints.

We found clear and detailed contact information for Drive & Shine. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for driveandshine.com can be seen as a positive aspect for Drive & Shine as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Drive & Shine's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Driveandshine.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Driveandshine.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

Driveandshine.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The driveandshine.com may offer a niche product or service that is only of interest to a smaller audience.

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Drive & Shine Contacts

Drive & Shine phone numbers

+1 (269) 888-9274

Click up if you have successfully reached Drive & Shine by calling +1 (269) 888-9274 phone number 1 1 users reported that they have successfully reached Drive & Shine by calling +1 (269) 888-9274 phone number Click down if you have unsuccessfully reached Drive & Shine by calling +1 (269) 888-9274 phone number 0 0 users reported that they have UNsuccessfully reached Drive & Shine by calling +1 (269) 888-9274 phone number

Drive & Shine emails

vip@driveandshine.com

77%
Confidence score: 77%

Drive & Shine address

4201 W Main St, Kalamazoo, Michigan, 49006, United States

Drive & Shine social media
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Jul 02, 2026