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DreamProducts.com Customer Care Service

Dream Products Inc.

412 Dream Lane
Van Nuys
United States - CA91496-0001

Customer Support Phone Numbers

+1 818 206 8061 0 0
Work days:

DreamProducts.com Complaints & Reviews

Dream Products Inc. / #83676 Talking Scale

Beverley Briggs on Aug 31, 2017
The scale will not weigh my husband of 197lbs. Screen just goes balance and shuts off, no talking, no nothing. I tried phone customer service on 3 different days with same results each day. No one to talk to, just press this number, then another number until I'm back at the beginning, and...

Dream Products Inc / Shady company

jayde125 on Aug 29, 2017
I never learn. Should have stopped this nonsense. I ordered an item and waited for it for 3 months. How many times I tried to talk to someone from their support, but it was impossible. They only answer with emails but rarely. I think I got 2 or 3 emails from them saying that my issue would...

Dream Products Inc. / I ordered three cooling bras about a month ago and to date I have not received them.

Marilyn Triolo on Jul 9, 2017
Important information, when I used my Visa account I was in the process of getting an updated Visa card and I used the old number rather than my new number. I notified your company with the correct information but as I said I still have had no future communication. My final message wa...

Dream Products / 1 pair memory foam moccasin boots; tan, men's M

Pat Halbig on Jan 30, 2017
I placed an order to Dream Products for 1 pair of memory foam moccasin boots, item #298, for my husband on 11-30-16. They were tan, size M (7 1/2 - 8 1/2) received the order (order #26749747; customer #15835352) but the moccasin boots were too small so I returned them for a larger size on...

Dream Products / Lace Incontinence Underpants, Item #82558

Reviewer12544 on Feb 9, 2016
I ordered one pair of these incontinence pants recently to try them out. I thought $19.99 was a bit expensive for a pair of pants that had a built-in pad in them (I'd rather have a pad that I could throw away after use, not have to wash it!), and the shipping charge of $5.95 which i...

Dream Products Inc / 3 sleep bras ordered paid for & not received

Reviewer90673 on Jan 26, 2016
On December 15 I placed an order from their ad in my magazine, for 3 sleep bras, a check for $21.99 was sent and the check was cashed 2days later, this is the 26th of January & still no product. Check #2246 from Red Canoe Credit Union. Even given bad weather I should have received my...

Dream Products Inc / Order received short and incomplete

Reviewer76430 on Oct 23, 2015
I ordered and paid for Items # 84559- Zipper compression stockings, #98453 Memory foam moccasin boots and was to receive also a surprise gift item #95153. What I received was item # 84560 a odd pair of stockings, and 84559 the pair of zipper compression stockings and no surprise gift #...

Dream Products / 2 adjustable arches

Verna Lowe on Dec 10, 2014
Order 2 adjustable arch support. Paid expediting fee $2.95 to get them quicker. Called today this morning I was given a tracking number for my order. I was told it was shipped on the second of December 2014, how could that be when I ordered in on December 3, 2014. Well the tracking number...

Dream Products / free shipping

CarlinOK on Aug 27, 2014
Watch out for their "free shipping" scam. When you order you will be charged about $4 for shipping. After you order you will be told that it's a rebate, and you have to sign up with another company (freeshipping.com) to get the rebate. The service from freeshipping.com costs about $13...

Dream Products Inc. / Order never recieved

angry caregiver on Mar 19, 2014
I recently ordered a bra for my client that hooks in the front, because she has crippling arthritis. This order took place through the mail, they already cashed the check and we have not seen what she ordered as of yet. I tried calling customer service and I have been put on hold for 30...

Dream Productsinc. / dont receive y order on time

Aurea Arce on Feb 14, 2014
I made an order for 1 pair of sleepers and 1 pair of boots. There're supposed dome on February 8, 2014. Today is February 14, and I don't receive anything yet. I have a triple guaranty that I'm going to receive my order or my money are going to be back on my account. Nothing happens. NO MONEY< NO ORDER>. I want my money back.

Dream Products Inc. / Never received order

Mary Summerton on Dec 10, 2013
I sent a check for Children magnetic building blocks but never received that was Nov. 7th 2013. I want my items please or send me my money back! You received my check and cashed it! ( I checked with my bank) This is ridiculous. If your not going to send the items ordered then you should stop...

Dream Products, Inc / case for credit cards

Naej on Jan 9, 2013
I ordered a credit card case from Dream Products, Inc. on Dec. 10, 2012 and have not received the item as of this date. ( I ordered a credit card case from Dream Products, Inc. on Dec. 10, 2012 and have not received the item as of this date. (It is now Jan. 9, 2013). Of course, my check...

Dream Products / Riddex Pest Repellers / I did not receive the product

Donald Via on Dec 12, 2012
I ordered #3 Riddex Sonic Plus Pest Repellers about 5 weeks ago and I just received a Check For $ 19.94 and my check was for $28.84 they kept $8..90 and said this for a refund of product unsatisfactory to customer. I never received the product. I want my $8.90 back or my order. This sucks!!! Thank You

Dream Products, Inc. L / Boots

Virginia Shawl on Nov 24, 2012
I'm writing this letter as I had ordered a pair of boots from the Dream Products, Inc. 412 Dream Lane, Van Nuys, Calif. on Nov.5, 2012. I sent a money order in the amt of $20.97 and haven't heard from this company as yet. Please, this is a xmas gift and I would certainly like to have my merchandize.

Dream Products / item ordered, paid for and not recieved

Pam Hatt on Oct 12, 2012
My name is Pamela Hatt. My address is 37 Willey District rd., Harrington, Me 04643. I ordered a pair of women's slippers size medium and sent in a check for$13.97 on Sept. 10, 12. I am writing to see if they have been sent yet. Thank You!

Dream Products Inc. / Undelivered item paid for

william allison on May 29, 2012
I ordered Therapeutic Memory Insole cushion slippers for my sister who has had trouble with her feet. I mailed a check in the amount of $15.00 to cover the cost of the shoes which was $12.97 and delivery. The order was made five months ago and I have no communication nor my sister whose...

Dream Products / sleep bra 3 pack

barbara roman on May 17, 2012
I sent check and received my package in a timely manner but one of the items was missing. It was #131 sleep bra 3 pack ( one white, one beige, one black) $14.97. The order # is 19834217. Customer # 195291. I have never had a problem before so please send this missing product to me. The check has cleared my account.

Dream Products Catalog / order trouble

Mary Camara on Jan 11, 2012
I tied to place an order last week for 2 pr of Therapeutic Cozy toes @ $6.95 a pr.. and the order kept coming up for 6 pr.. I can't afford the 6 pr right now.. It also stated that it was free shipping and there was a shipping charge... I am unemployed and would like the cozy toe...

Dream Products Catalog / Therapeutic Cozy Toes

Mary Camara on Jan 11, 2012
I tried to order 2 pair of Cozy Toes @ $6.95 @ pair.. the order kept coming up for 6 pair. I tried several to delete the 6 pr to 2 pr but i couldn't change it.. it also ststed it was Free shipping... i can not afford 6 pr at the moment... Could you please contact with the form for 2 pr @ $6.95 @ thank you so much... Mary Camara...

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