Domains Priced Righthosting - domain priced right

R
This review was posted by
a verified customer
Verified customer

For the last 3 years I have been using this company for hosting services. The annual hosting cost was the same every year. This year, when I went to renew my services the prices jumped up over double the cost. Obviously in shock I contacted Domains Priced Right thinking it was a computer error.
1st - I was on hold for ages.
2nd - The customer service rep Chris that answer was completely rude and let me know that the company did not have an obligation to notify their customers about price changes they only have to notify the customer about the renewal
3rd - when I stated that it was unethical to bill customers for a price they did not agree on he then retracted and stated that notification on price changes were sent out. (Which was clearly false as I did not receive any notification)
4th- Chris was completely unprofessional and I believe this company is ran out of someones basement due to the weird background noises.

I did ask to speak to a manager in which Chris replied, "he wont do anything for you" and then proceeded to place me on a 20 minute hold.

At this point i was flabbergasted and when Chris came back to tell me that I would have to hold again for the manager I request that he cancel my account in which he said "You can cancel it yourself"

DO NOT USE THIS COMPANY - DOMAIN PRICED RIGHT is completely unprofessional and fraudulently tried to charge my old credit card for an amt I did not agree to.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.