CB Financing and Loans Direct Axis

Direct Axis review: Personal loan

Tiago de Ru of US

May 07, 2026 1:57 pm UTC

Verified customer

Featured review

Good Day All,

Kindly please take note that I am logging a formal complaint.

I applied for a loan and agreed to a loan amount of R65000.00.

Instead you paid out R230,000.00. I have advised you of this error and you requested the amount of

R150, 273. 84. Was needed to be paid back to paid back.

You have not replied to my concerns and my account has not been restricted:

You have negatively impacted me:
You have overstated my credit amount due on my record as a loan of R230,000 at credit bureau
You have deducted a debit order for far more than what was agreed when the agreement was concluded.

Please can you supply urgent feedback?

I will report you to the Ombudsman.

Desired outcome: Adjust account

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Direct Axis - Enquiry of outstanding balance 12

Resolved

Direct Axis - Loan repayment status 1

Resolved

Direct Axis - unauthorized debit

Direct Axis - personal loan application

Direct Axis - settlement amount 1

Direct Axis - Refund 2

Direct Axis - Bad business/ Rip off

Resolved

Direct Axis - Only automated responses by phone â€” (all contact numbers) and by email - no service to assist at all

Direct Axis - Loan agreement

Direct Axis - Incompetence

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Direct Axis Contacts

Direct Axis phone numbers

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Direct Axis emails

customerservice@directaxis.co.za

100%
Confidence score: 100%

Support

recruiting@directaxis.co.za

86%
Confidence score: 86%

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Direct Axis address

108 De Waal Road Diep River, Cape Town, 7800, South Africa

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May 07, 2026
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