How to contact Direct Axis customer service?
- Personal Loans: +27 861 020 304
- Consolidation Loans: +27 861 243 556
- Car & Home Insurance: +27 860 303 040
- Life Insurance: +27 860 663 333
- Health Solutions: +27 860 106 381
- Support: customerservice@directaxis.co.za
- hr: recruiting@directaxis.co.za
108 De Waal Road Diep River, Cape Town, 7800, South Africa
DirectAxis is a financial services direct marketer in South Africa.
You can reach DirectAxis at +27 861 020 304.
DirectAxis head office is located at 108 De Waal Road, Diep River, Cape Town, South Africa - 7800.
Apply via our online form, call the DirectAxis call center at 0861 02 03 04 Monday to Sunday, 8 am - 8 pm or you can SMS your name, surname, and ID number to 43885.
You have to provide a copy of your South African ID, a recent residential address document, and recent 3 months’ bank-generated PDF statements or payslips as proof of income. That is, you need to prove a good credit record, a regular monthly income of at least R5 000, and details of your bank account.
DirectAxis Pulse is a free tool that helps you check your credit score rating and find tips on how to improve it.
DirectAxis Consolidation Loan allows you to reduce your eligible accounts to a single monthly payment at a fixed interest rate. You also can apply online to see if you are eligible
They handle the settlement on your behalf and will inform you of the amount to be settled. DirectAxis recommends not to use or reopen the account.
Debt consolidation can benefit your credit score and improve your financial health.
DirectAxis will let you know which of your accounts are eligible for debt consolidation once you apply. Eligible accounts usually are a range of loans (excluding home loans), credit cards, and retail accounts.
You can apply for a debt consolidation loan with a regular monthly income of at least R5 000 and a good credit record. You will need to provide the details of your bank account where your salary is paid, a copy of your ID, the recent 3 months’ payslips or bank statements, and a recent document of your residential address.
The interest rate can be calculated by DirectAxis in the personal loan calculator. The interest rate on average can be 20-25%.
DirectAxis customers often complain about poor service, lack of information, miscommunication, and delays in finalizing personal loans. Additionally, the company does not address complaints on our platform. It also has mostly low to satisfactory scores with occasional good scores online. Be cautious if you choose to use their service.