Digital Storm sold me a brand new laptop computer on Jan 2012. The laptop was never tested and has experienced multiple problems.
1. Secondary hard-drive was never formatted. Tech support had to do remote access.
2. Intel Wireless Network Card was not enabled and configured. Why would you expect the customer to do this? Tech support had to do remote access.
3. Ordered Intel network card, but computer was shipped out with Bigfoot network software, which conflicted with various programs. The Bigfoot software should never have been installed.
4. Laptop never passed any TESTING phase! Only phase passed was STAGE 1, which is payment of my credit card info. No telling what problem is next…
5. Cooling Fan never came once for 30 days while playing high-performance games, and then out of nowhere, during a Microsoft Word document the Cooling Fan comes on and stays on continuous! There are no programs running and computer is cool, but the COOLING FAN IS RUNNING AND IS VERY LOUD!
“Digital Storm’s testing advertisement: Extensively Tested –Every single computer undergoes a through 72-hour stress test to ensure that your system does not encounter any bottlenecking performance issues.”
Obviously, my laptop failed to complete the 72 hours stress test, as all of these faults would have been identified.
I also noticed the shipping was expedited, as normal build and test time did not match the arrival date to my front door. The rush to send a product to the consumer and not do the due diligence for custom built computers!
P.S. I am a repeat customer and had similar problems on my last Digital Storm laptop. I was confident that I would not have problems again with a Digital Storm computer again, but that did not happen...
Who the hell wants to buy a brand new laptop from Digital Storm and ship it from Afghanistan or Florida to California and be without a computer for 4 weeks?
DO NOT BUY A DIGITAL STORM GAMING COMPUTER! YOU WILL HAVE NOTHING BUT PROBLEMS!
WORST COMPANY EVER TO WORK FOR! THE WOMEN IN CHARGE OF H.R MS. FARA KIRMA IS A TOTAL ###! The company doesn't know how to treat there employees with respect . The owner doesn't do anything at all. The employees I know have already called and talked to labor laws and even then there still mot respectful to them. They don't talk to there employees professionally, they basically tell there employees there putting them on call to get them to either quit or to fire them! Its no wonder why the computers suck there! Its because the parts are cheap and the employees are unhappy! I would never buy from them the owner only buys cheap parts to put into the computer! I would rather so another company or just build my own computer then buy from them! Anyone who treats there employees this way I will not support at all!
You are too funny steve!
I dont know who Steve is?!? Im not Steve.
LMFAO! the hell you aren't! everyone @ DS knows it!
good for you for standing up too them!
MY NAME IS NOT STEVE! MY NAME IS CYNTHIA! IM A GIRL! IM NOT THIS STEVE UR TALKING ABOUT AND I DONT KNOW WHO STEVE IS! GET IT RIGHT! IF I HAVE TO I WILL FIND A WAY TO POST A PIC OF ME TO SHOW U IM A GIRL!
So cynthia... when did u work for ds
I didn't work for them I have a friend who use to work for them and I got pist off at what they did to him and his family! He would always call me complaining about that women so I just blasted it on here for my friend. Please after hearing about what this company does to there employees I don't think I would ever work for someone who treats me like that
lol... so you slander a complete stranger with out knowing the hole story ? classy!
And you stating that "you don't think you would work for a company who would treat their employees like that". I doubt you have a job with grammar like yours.
Might want to at least have graduated high school before attacking someone.
so you'll just slander a complete stranger without knowing the whole story, classy.
You state that you wouldn't work for a company that treats it's employees that way. I doubt you have a job with grammar like yours. You might want to try finishing high school first before you go attack somebody with a job.
So you will slander a stranger (online) when you don't know the whole story. That's classy.
in response to your statement that you wouldn't work for a company that would treat someone like that. well, with your grammar skills. I doubt you even have a job. So why don't you get an education before you attack someone with a job...
So you just attack someone (online) for something you only know half the story about?
Classy!
For your statement that “you don’t think you would ever work for someone who would treat someone like that”, im sure you don’t have to worry about that sense your grammar is maybe 7th grade at best.
I suggest you have a job before you attack someone who has one!
You are too funny Steve!
So you just attack someone (online) for something you only know half the story about? Classy! Your your statement that “you don’t think you would ever work for someone who would treat someone like that”, I'm sure you don’t have to worry about that sines your grammar is maybe 7th grade at best. I suggest you have a job before you attack someone who has one!
you hiding saying your a "girl" is so funny too us! thank you!
Im a girl and I dont have to prove anything to u! So get off it!
Lmao! You are not steve
No again like I said im not Steve and if this steve guy was doing this then I would hope he would be telling the truth! Again im not him, I know who I am and I dont have to proof who I am to anyone! Im a women with two children! So think what u want to think
You say "this Steve guy" if you are who you say you are then you already stated you know Steve. So implying you don't know him by saying "this Steve guy" makes you look more like an idiot than previously ...
You sound stupid, you know this... right ?
Your grammar is horrendous, FTY
Get an education before you attack someone you don't know that has a job.
Wow! Really! Hmmm at least im not a punk who thinks his s$%t dont stink! Maybe u shouldn't accuse someone that there this person before opening ur damn mouth! People have the right to be opinionated! If you dont like it then just shut the hell up! No one asked for you to say anything at all! Mind you i have a college degree before you accuse me of no education! Just because i have two kids doesn't mean i dont have a job! Dumb ###! Again i dont need to explain my self to a childish boy like you!
You probably don't know what grammar means... ie: the way you write.
Fara talks down to people. She is unprofessional and rude. It seems like the owner does whatever she wants. The company has a high employee turnover. I don't know who is having an argument on this post but it is not surprising there are people who hate Fara or this company.
As a former employee who has since moved on, I am astonished that a company like Digital Storm remains intact. There is an incredible turnover rate - meaning they have to constantly train new people and there is very little cohesion. Fara Karim is the main reason for this: she is arrogant, unprofessional, and a self-admitted narcissist. Basically stated the following in a closed door meeting with me: "I know that I'm like this and I'll never change". She spends most days dressed in track suit pants and a disgusting spandex top that has her fakes nearly tumblng out the front. I caught her numerous times looking down at her breasts, admiring them or something. It's analogous to a man walking around checking out his package. Diagnosis: sociopath with narssasistic tendencies.
This wowsteve character who has commented above is most likely Fara Karim, herself. This is the notoriously disgusting HR manager at Digital Storm whom I've had the pleasure of working with. This woman is a self-admitted narcassist and, I am quoting here, "I know that I'm arrogant and not going to change this". She dresses everyday in track pants and spandex top. I caught her more than once examining her cleavage to make her fake breasts hung out "just right". She has a incredibly repulsive personality to say the least. This personality disorder is coupled with a complete lack of managerial skills, tech experience (she is, if you can believe, tech support manager but does not do tech support herself) and social graces. Be warned - Digital Storm is not a good place to work.