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Dick's Sporting Goodsthey don't accept returns

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When I ordered my stuff I asked about the return process and they said "yes, you can return in case of damages and etc.". So when I received my items two of them were defective, so I contacted dick's sporting goods and asked for a replacement. And guess what! They said sorry we do not accept returns!
And the most ridiculous part was when they tried to assure me they never told me that they do accept returns.
Well, lesson learned! Dick's sporting goods you just lost a customer. Hope you'll get out if business.

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