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CB Consumer Electronics Dick Smith Electronics Complaints #2-21
Dick Smith Electronics

Dick Smith Electronics review: Incorrect delivery address

S
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4:54 am UTC
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Within seconds of completing an online order, I realised the delivery address was not mine. After multiple emails between the so called "Customer Service", the warehouse and the Australia Post courier. My item was attempted to be delivered to the wrong address anyway! It has now been taken to the local LGO in Preston for collection. I live in a suburb of Newcastle, NSW. How the hell am I supposed to collect it? Hana, from "customer care", was absolutely no help at all. I will never buy from Dick Smith again. STAY AWAY people!

Desired outcome: I just want my $400 watch delivered to my correct address!

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  1. Dick Smith Electronics Contacts

  2. Dick Smith Electronics phone numbers
    +61 398 942 099
    Click up if you have successfully reached Dick Smith Electronics by calling +61 398 942 099 phone number 1 1 users reported that they have successfully reached Dick Smith Electronics by calling +61 398 942 099 phone number Click down if you have unsuccessfully reached Dick Smith Electronics by calling +61 398 942 099 phone number 15 15 users reported that they have UNsuccessfully reached Dick Smith Electronics by calling +61 398 942 099 phone number
  3. Dick Smith Electronics emails
  4. Dick Smith Electronics address
    372-394 Whitehorse Rd, Nunawading, Victoria, 3131, Australia
  5. Dick Smith Electronics social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 11, 2026
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Dick Smith Electronics Category
Dick Smith Electronics is ranked 67 among 90 companies in the Consumer Electronics category
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