Everstar Electronics Customer Care Service

Everstar Electronics Co., Ltd

Rm 909, BLK.B,Yinhai Building, № 250, Caoxi Rd, Xuhui District
New York
China - 200235

Customer Support Phone Numbers

+1 718 639 0314(United States) 14 10
+86 106 443 6255(Beijing, China) 1 0
+86 286 166 7460(Chengdu City, China) 1 0
+86 519 8755 7772(Liyang City, China) 1 0
+86 755 8835 1535(Shenzhen, China) 1 0
+86 216 408 9800(Shanghai) 1 0
+852 24 282 816(Hong Kong) 1 0
+86 158 0108 8992(Beijing, China) 1 0
+86 138 8038 7383(Chengdu City, China) 1 0
+86 150 0614 5581(Liyang City, China) 1 0
+86 138 2877 1678(Shenzhen, China) 1 0
+86 137 6417 3938(Shanghai) 1 0
Rm 810, Building 6, № 2 Court, ShengGu Zhong Lu, Chaoyang District, Beijing, China

Chengdu City
Rm 1219, № 426, Shuhan Rd, Chengdu City, 610031, China

Liyang City
Shankou Village, Daibu Town, Liyang City, Jiangsu, China

Rm 702, West 201 building, Tairan industrial park, Chegongmiao, Futian district, Fhenzhen city

Rm 909, BLK.B, Yinhai Building, № 250, Caoxi Rd, Xuhui District, Shanghai, 200235, China

Hong Kong
Unit 13, 8Fl., Tai Tak Industrial Building, № 2/12, Kwaifat Rd, Kwai Chuang, New Territories, Hong Kong

Everstar Electronics Complaints & Reviews

Everstar Electronics — led c9 lights

I bought 6 strings of these lights and used them last year. I out them away on the reels they came on and stored them in dry storage. This year only 3 of the 6 strings light all the lights. We tried replacing the bulbs but that did not work. We then tried open what we thought was the fuse...

Other  · Nov 27, 2018

Everstar Electronics — led indoor/outdoor 80 ct. c3 lights

I am very disappointed in the quality and life span of these light sets. I purchased 4 sets from Lowes three years ago to replace the tree lights that I have used for years. I decided perhaps it was time to go LED. The first year they looked great, although several bulbs needed replaced...

Products & Services  · Jan 17, 2018

Everstar — 7.5 pre lit ponderosa pine christmas tree

EverstarI purchased this tree, got it home and when I plugged it in, there was a huge section of lights that did not work (even though it says if one bulb burns out, others remain lit). I exchanged it the next day, of which I live an hour from Menards where I purchased it so this was the second...

Other  · Dec 12, 2017

Everstar — 12' twinkling stars cool white/blue curtain lights

Two years ago I purchased 6 sets of these lights for my Christmas House decoration. Part of the strings went out last year, but this year 3 of the 6 sets are totally unuseable. The fuses have been checked and are good. One set is 1/3 lit. second set is about 1/2 lit 34 rd set is completely in...

Other  · Nov 28, 2017

Everstar — 6 1/2 foot pre lighted christmas tree

Tree is sold as haveing 150 led twinkle lights, it has about 10, called the toll free number and was told they would just send me another one because the store I bought it from is about 40 miles away. it's obvious it was a lie, nothing was sent and now the toll free number is blocked...

Pittsburgh Other  · Dec 12, 2016

Everstar Merchandise Co. — 60 led diamond cut multicolored lights on reels

I purchased 7 reels of these lights dec. 2015. This Dec. 2016 I got them out 2 sets would not work at all. I put the others on my bushes outside, the next day half of one strand went out then the next day the 3 strands I had on one bush went very dim. I btook them off brought them in the...

1 comments Elkridge Other  · Dec 05, 2016

Everstar Merchandise Co. Ltd. — christmas lights scu # [protected] from walmart 2015 christmas

We bought 12 sets of lights for the Christmas season 2015 @ $ 9.97. Very nice lights to display on our garage & house porch roof in the Christmas season. With the Wisconsin weather, was unable to get the lights down when several strands did not light up. Due to the cold weather did not...

1 comments Consumer Electronics  · May 03, 2016

Everstar — led 140 cool white icicle lights

Purchased 8 reels of these lights. Put them up this Christmas season and within 4 days part of one strand had gone out. Day by day more of the other strands had partially gone out also so by the time Christmas was here I only had partial strands of lights working. Out of the 8 reels all...

Elkridge Other  · Jan 02, 2016

Everstar Merchandise Co. Ltd. — celebrate it christmas led lights

I bought 3 strands of 120 Multi Lights and all 3 strands within 2 days had partial outages on the strands. These lights are horrible. I bought a strand from the dollar store for half the price of these (which were $29.99 a strand) and they are working great. So in this case you do not get...

Omaha Retail Stores  · Dec 17, 2015

Everstar Merchandise Co. Ltd. — led warm white indoor/outdoor holiday lights

I purchased 8 strands (25 lights/strand) of lights for holiday decorating in 2013. Fast forward to 2015--all but one strand will not work this year. I tried changing fuses to no avail. I have taken very good care of these lights, so misuse and mishandling are not the problem. I regret that...

Elkridge Home & Garden  · Dec 08, 2015

Everstar — ledseries 48 inch pop up fabric snowman

We purchased for $113 at our local Home Hardware and set it up outside. The base was not very sturdy, metal was too light and poorly soldered together. Because there was no way to tie him down a wind during the night blew him over breaking the base. Since we could not return him to the...

Elkridge Other  · Nov 26, 2015

Everstar merchandise co. Ltd — merry brite 150 led lights

I purchased 8 reels of these lights and after 2 Christmas seasons half the strings of lights stopped working. I am thoroughly disgusted with these lights. I can't find a phone number to call about it. It says they will replace them if returned with receipt which I no longer have. I have the charge on my credit card but no receipt.

Elkridge Products & Services  · Nov 15, 2015

Everstar Hdbc361d Wine / Beverage Cooler — overheats and will not chill

I bought an Everstar HDBC361D wine/beverage cooler from Home Depot in Scottsdale and when I brought it home it would not cool. I took the item back to Home Depot and was given another one which proceeded to do the same. I am just to the point I am tired of looking at this item where I...

2 comments Scottsdale Appliances  · Jul 17, 2013

Franklin Industries, LLC; Everstar Beverage / Wine Cooler Hdbc36id — stopped working

We purchased an Everstar Beverage/Wine Cooler Model HDBC36ID approximately 16 months ago. Has worked great for us for the first year. A couple months ago, both sides started accumulating water inside. Not just a little either. Enough that we were placing towels inside daily to sop it up...

Everstar — no repair available

Purchased an Everstar beverage cooler a year ago, had two repairs on it within 90 days, then they gave me a new one. The one stopped working, I called them back multiple times, they replied that home depot does not sell them anymore, and omited on purpose to mention that the company that...

Everstart Battery — bad cell

We purchased a battery at walmarts, to replace a seven year old battery, we continued to have car problems thinking that it must be something else as we had just purchased a new battery, after putting in a new starter and alternator and license mechanic checking it out it was discovered...

Everstar Wine / Beverage Cooler — does not cool

This Beverage/Wine Cooler does not work. We purchased from The Home Depot. We have called more or less 15 times to have it service, and they send us from one department to another and so far no one will come to service this appliance. By the way the Service Agreement was $ 167.00.

Everstar Beverage Cooler — does not work

Purchased beverage cooler at Home Depot and it had a broken fan. Continued to call for replacement fan. Kept getting customer service call center which promised a call back within 24 hours. Finally after several attempts to talk with a person from Franklin Industries we finally made a...

Everstar Dual Climate Wine Chiller — does not cool

I bought aEverstar Dual Climate Wine Chiller at the HD and have had it for just over a year by about 1 month. It stopped reaching the temperatures needed to chill the wine. I was told at the HD that they have had many returned but since I have had mine for more than a year that they would...

Everstar Wine Cooler — new wine cooler that doesn't work

I made the mistake of buying the everstar beverage cooler from home depot last year. It did not work right from the start, did not cool properly and made funny noises. The temperature would reset itself and then i noticed water in the bottom of the cooler. I called the customer service...

Everstar Merchandise — everstar merchandise rip off

At the beginning of December 2007, I purchased FOUR boxes of LED lights made by Everstar Merchandise from Sam's Club. I not only intended using them for the holidays but also year round. Within 2 weeks half of a strand of bulbs burned out. A week later half of another strand burned out...