The complaint has been investigated and
resolved to the customer's satisfactionResolved Diamond Resorts — fruedulent practices
resolved to the customer's satisfaction
I would also like to file a complaint for freudulent practices. My husband and I purchased in June of 2008 in Lake Tahoe. We have been able to book into our home base, but not able to ever book on the coast which was the reason we purchased the timeshare. We also were promised after 10% of purchase was made or 6 months of payments were received that we would get 2 free American Airline vouchers...talk about getting the run around...3 months later and STILL no voucher. You never speak to the same person twice and when you finally get a hold of a supervisor, they don't get anything done, either. We have seen an increase of maintenance fees, as well. My husband and I are headed up to lake Tahoe to stay in our home base at the end of the month and plan on making a stink at the sales office and don't really care what customers overhear as we will be voicing our disappointment!