32 DAYS AND STILL COUNTING...
This message comes in frustration and desperation...with a very simple question: When will our cars be delivered?
The order nos are [protected] and [protected]. Two cars dropped on June 26th at the eagle auto drop off in Seneca Falls, Upstate NY to be transported to San Jose CA.
ETA given was July 12th. We understand there could be delays during transport but guess what... The cars haven't yet been picked up (today being 7/28)
Even more frustrating is the answers we get from the inefficient customer service department and Manager Mia Collins... ' No updates' the easy way out of further questioning is 'you could cancel the contract and find another service...'. Sometimes she doesn't even return calls!
Really? Telling the customer to find another service after 30+ days of being paid for a service is unacceptable, unethical and completely not DEPENDABLE; Why were we not told in the first place that these guys are too overbooked and are short of trucks and drivers? Why are they still accepting new quotes? Why can't they do their bit and move wires to reach customer satisfaction and deliver a product already paid for? Who pays compensation for the cars rented week after week for not having our own cars delivered? This is unacceptable!
This is not dependable at all...This is a horrendous service... Please please dont waste your time, money and peace of mind. Any questions call me at [protected]
Fast to pick up and take your money. Then all they do is lie. They send daily emails that say nothing but " car in transit". I have shipped many cars as a collector. Don't use these guys. Very bad after they grab your car. 28 days and I have zero info as to where my car is. Calling AG tomorrow to file complaint even if I have to drive to Dallas to sign it. Call me anytime [protected]. My order is [protected]
The company was contracted to ship my truck from AZ, USA to St John, USVI. They received a wire transfer (pre-payment) for the cost of shipping my truck. When the truck arrived in the Virgin Islands I went to pick it up. I had a receipt from DAS (bill of lading) showing that DAS had paid the shipping cost to the shipping company. They actually had not paid the cost of shipping even though they had been paid 45 days earlier, my truck was not released to me. DAS told me to go ahead and pay the shipping cost and they would reimburse me (right- they really think I'm a fool) DAS finally paid the shipping company, 3 days later, only after being threatened with legal action. Buyer beware, they are crooks and thieves, will take your money.
I got the email from Das Auto Shipper.com. They offered me some products and big sale, and I needed to fill the application form and provide them. Guys, don’t do it, because they will take your details and charge you card without your authorization. These people are liars and thieves. So, please be careful and spread this information in order to warn all users.
DAS is the worst! I got my car shipped from Minneapolis, MN to Seattle, WA in Feb 2008. It took them 4 week...
DAS Auto Shippers took delivery of my car and guaranteed to deliver the car from Phoenix to Boston in 7 to 9 days. The car arrived after 3 weeks with the following damage: the speedometer and odometer had been disconnected, which leads us to believe the car was stolen and driven. All of the windows were left open during shipment and the car traveled through very bad weather and rain. The car was filled with seveal inches of water, which destroyed the interior and several electronic modules located under the seats. We contacted DAS to claim the damages and asked that they return our shipping fee and include $200.00 to have the car cleaned. We have heard nothing from them!