DecoraPortfreestanding tub

This review was posted by
a verified customer
Verified customer

Complete horror story! Extreme caution!!! Purchased freestanding tub on a presale with expected shipping in 31 days. 31 days turned into 80 days and only after a refund was demanded and promised on 3 separate occasions did the tub arrive...obviously we refused to accept because in the 3 months we were treated ridiculously and not once did we receive a phone call from this company or the shipping company or an apology. Be prepared to call these people continuously and receive NOTHING in return. Do not believe they will call you back. Do not believe they will refund. You will be doing all the calling and calling and calling.

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