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CB Beauty and Well-being Procter & Gamble Complaints #2-21
Procter & Gamble

Procter & Gamble review: Pantene smooth & sleek shampoo

L
Author of the review
3:18 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Let's start with, I have great hair and lots of it. Gotten compliments on it all my life. I tried Pantene Smooth & Sleek shampoo hoping that it would make my hair smooth and sleek. What it did was make my hair fall out!

Whenever I wash my hair, I have always gotten a little bit of hair come out in my hands after lathering. This one was good the first couple of shampoos and did make my hair very smooth. The third time I used it, I got a HANDFUL of hair come out it my hands. Thinking that was just a fluke, I used it for a 4th time. Same thing, HANDFUL of hair. Of course, I threw away the rest of the bottle but it was too late.

Now my hair is noticeably thinner and I am very upset about that. I went to have my hair cut yesterday and my hair dresser asked me what was going on because my hair was so thin! I am praying that my hair will grow back to it's previous thickness!

Recommendation: DON'T BUY PANTENE SMOOTH & SLEEK PRODUCTS!

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  1. Procter & Gamble Contacts

  2. Procter & Gamble phone numbers
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  3. Procter & Gamble address
    One Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 11, 2026
  6. View all Procter & Gamble contacts
Procter & Gamble Category
Procter & Gamble is ranked 2 among 104 companies in the Beauty and Well-being category
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