Dave & Buster’sparty / event cancellation policy

F
This review was posted by
a verified customer
Verified customer

Had to cancel our event at D&B 6 days out and the cancellation policy is brutal. Party was for 25 people at $40.00 per person and you don’t get any money back. I mean I understand some penalty, but they didn’t have to pay for the food or servers or the game cards…. Things sometimes don’t work out as planned so schedule your event somewhere with a better cancellation policy.

Responses

  • Po
    pobarjenkins Jan 09, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Dave & Buster's terms are pretty clear. You need to accept the results.

    0 Votes
  • 2t
    2thlady Jan 21, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @pobarjenkins This person seems to just be stating an opinion that their terms are "brutal. " Most establishments have a 48 hour policy or somewhere in that neighborhood. Dave & Buster's will lose business if people are afraid to book a party because of this( in MY opinion).
    Dave & Buster's has NO problem taking your money when they break their own terms and ruin a planned function though by the way. Even when the customer is EXTREMELY CLEAR!!!

    -1 Votes

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