Dave & Buster’s review: poor service/food

DO NOT go to Dave & Buster's at Lynnhaven Mall in Virginia Beach, VA with any intention of having a good meal. We were told to sit where we pleased and when we chose a table we were then approached by someone else who said we could not sit in that section unless we were playing pool. The entire section was empty so it was not like we were in the way of any pool playing. We found our way to another seating area where a group of employees were hanging around and we were once again told to go sit in another section. We asked to sit in a booth and were told we could have a half booth (for 4 people). Eventually we were seated in a full booth. Two of us ordered steak well done and it was served pink. One Steak was sent back three different times because it was still pink. They brought the wrong side dish for another entree three different times and then tried to say what was originally ordered wasn't even on the menu. The appetizer plates were dirty and had food stuck to them. The food was overall cold and looked like it had been sitting around for hours. The employees were not apologetic but were rather detached and uninterested in our dissatisfaction. After speaking with the manager, the waiter came back and asked sarcastically, "Did you get what you wanted?" The manager tried to appease us by offering free game credits to the arcade instead of offering to take the uneaten items off the bill. We declined the free games because we don't ever plan on going back there again.